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  1. #1
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    Unable to upgrade 32PFL8605H/12 television (NetTV not working)

    My tv is currently running the softwareversion: Q5551_0.140.25.0

    NetTV has stopped working. When I try to access NetTV it switches to a screen that says that it is registering. After a while it says it was unable to connect to the philips server and that I should try again later.

    I chatted with customer support and they suggested that I upgraded the firmware.

    So I downloaded the current latest version (Version: 000.140.046.000) and tried to install it from my USB key.

    When I try to install it it say loading, verifying and then tells me that the softwareupdate can not be completed. Then I have to restart the tv to be able to use it again.

  2. #2
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    Hi,

    shut down your TV completely (main power switch). Also try the Clear method:

    - TV-mode: 123654
    - press red button
    - press CLEAR (number keys)
    - shut down TV
    - main power switch
    - restart

    Then try to install again.

    Toengel@Alex

  3. #3
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    After the "CLEAR and restart" procedure Alex described, I would first try if NetTV is working again! Maybe a new firmware isn't necessary after all...

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    Pressing CLEAR does that mean 25327?

    When I press the red button and CLEAR I don't see any response on the screen.

  5. #5
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    Hi,

    yes - there is no response on the TV. Just shut down the TV after that procedure and follow the other instructions mentioned above...

    Toengel@Alex

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