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Topic: Hmp 5000/12

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  1. 01-23-2012, 08:20 PM #1
    bertie
    bertie is offline
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    Thumbs down Hmp 5000/12

    i purchased my mediaplayer 31st december , and it worked 1 day , then i downloaded new firmware (while still connected to Philips TV 42PFL5405H) and on restart it calls for invalid HDMI key.

    the player works with red/white/yellow plugs , but i want HDMI for better quality.

    Philips cannot come up with new firmware , and sending a new player is taking them almost four weeks now

    Sense and simplicity ????

    all my media is Philips , i would expect some more service

    pm are not being replied to
    what is wrong with Philips???
  2. 01-24-2012, 10:57 AM #2
    Philips - Thomas
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    Hi Bertie,

    as you can see on the First Page on the Forum, this Device will not be supported in here.
    To get help please contact your local Call Center:
    http://www.support.philips.com/suppo...jsp?COOKIE=off

    Regards
    Thomas
    Forum Mod
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