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  1. #1
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    youtube fails with the model BDP2285 Blu-ray

    Symptom: Every time I use Blu-ray Youtube gives 400 error.

    Action Taken: I have configured the Blu-Ray factory mode and it was fixed but there came a time that every time I configured in factory mode continued the fault.

    Someone can help me

  2. #2
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    Hi omsairam1927,

    Welcome to the forum, we are glad to have you here with us. It’s unfortunate to hear that your BDP2285 is giving you the 400 error every time you try to watch Youtube.
    This is a known issue, that Google mentions here:

    “You may receive an error message when attempting to watch movies and TV shows on some smart TVs:
    Smart TVs and Blu-Ray players made in 2013 or later
    While we work to resolve this issue, we recommend watching your movie or TV show on your computer, or on another supported device. If you're not able to watch on another device, you may request a refund by contacting our support team.”


    When that is said, have you tried to disconnect the power supply from the device for 5 minutes or more, to see if that could help? If it doesn’t help, we would have to recommend that you contact Google as mentioned on their site.
    Have a nice day.

    Kind regards,
    Philips - Christoffer

  3. #3
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    Hello Support team, I have the same issue. All these days, it was working fine. This issue of "Playback Error" / 400 error has started from yesterday. I purchased this product in 2014 in US. However, currently, I am residing in India. Please help.

    Best Regards,
    Karthik K

  4. #4
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    Hello Support team, I have the same issue. All these days, it was working fine. This issue of "Playback Error" / 400 error has started from yesterday. I purchased this product in 2014 in US. However, currently, I am residing in India. Please help.

    Best Regards,
    Karthik K

  5. #5
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    Hello Karthik K,

    Welcome to the Philips Support forum, it's good to have you here with us.
    What model do you have?
    Have a wonderful day.

    Kind regards,
    Philips - Christoffer

  6. #6
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    It is BDP2285

  7. #7
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    Hi Karthik K,

    Thanks for letting me know. I will have to ask you politely to read the second post of this thread as well.
    Let me know if you have any other questions.
    Have a nice day.

    Kind regards,
    Philips - Christoffer

  8. #8
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    Hello everyone!

    Seeing that this thread has been inactive, I will close it.
    If there is anything more that you want to add please ask one of the moderators to reopen this one or start a new one referring to this one.

    Best regards,
    Philips – Katerina

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