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  1. #1
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    Exclamation youtube leave in middle of tv pixel block pus6101

    After update TPL161E_012.003.029.001 on philips 55pus6101/12 after a while when watching youtube app, IT leaves randomaly in time, in middleof a screen a box of frozen pixels from played video. Unable to hide or fixed. Only restart helps. Visible on all sources and apps. I tried Reinstal Firmware and Youtube app

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    Philips - Thomas's Avatar
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    Hi,

    can you make a picture of that, so we can see the whole screen+ the pixels?

    Thanks
    Thomas
    [many different Devices]-[many different Versions]-[Astra19,2°E/Cable Germany]-[50Mbit DSL]
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  3. #3
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    Hello
    I have same problem with same TV, dunno if it is caused by new firmware, cause I have tv for a few days.
    Its really disturbing, inserting photo doesnt work (tried jpg, png, gif)

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    Hi,

    I bougt 49PUS6101 yesterday. Today, after playing my personal created playlist on youtube i get colored square of frozen pixels size 1x1cm at the middle of the screen. That stays until i reset TV. My first impression of TV was ruined by this fault that made me look for another brand of TV cose I think, since Im not the only one, that this is not software problem, but problem with panel or processor with whole series since it happens in first days of use.

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    Hi,

    I bougt 49PUS6101 yesterday. Today, after playing my personal created playlist on youtube i get colored square of frozen pixels size 1x1cm at the middle of the screen. That stays until i reset TV. My first impression of TV was ruined by this fault that made me look for another brand of TV cose I think, since Im not the only one, that this is not software problem, but problem with panel or processor with whole series since it happens in first days of use.

  6. #6
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    I hope its software problem, caused only by smart Youtube app....
    Will try YT in Opera browser...

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    Im working in IT store, we have couple of PHILIPS PUS6101 TVs and after testing all of them, we conclude that all have the same issue. We are about to return all of them to the supplier before we sell any of them. And Im going to return it if this isnt fixed untill easter hollidays are over. Plus...it doesnt have web browser or facebook app or skype ?!

    btw. After factory reset everything is fine...until tv updates itself again. And your forum does not allow me to insert image...all formats and sizes are invalid...

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    Im working in IT store, we have couple of PHILIPS PUS6101 TVs and after testing all of them, we conclude that all have the same issue. We are about to return all of them to the supplier before we sell any of them. And Im going to return it if this isnt fixed untill easter hollidays are over. Plus...it doesnt have web browser or facebook app or skype ?!

    btw. After factory reset everything is fine...until tv updates itself again. And your forum does not allow me to insert image...all formats and sizes are invalid...

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    yes I am also unable to load any inage to the philips server, problem still presist please update youtube app. so i add a link to the images > https://drive.google.com/drive/folde...Xc?usp=sharing

    please respond thanks Philips

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    yes I am also unable to load any inage to the philips server, problem still presist please update youtube app. so i add a link to the images > https://drive.google.com/drive/folde...Xc?usp=sharing

    please respond thanks Philips

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    Hi
    Tested many hours youtube in browser and no problem, so its app (most probably)

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    Also same problem with Phillips 43 PUT6101/12 very frustrating, can someone tell us what to do. Is there a solution to this problem?

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    Its really disturbing, inserting photo doesnt work (tried jpg, png, gif)

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    square is back with update, but when I conected wireless keyboard with touchpad, I was able to move that dot, like it is a pointer !

    btw. do you have problem in dark scenes? When dark scene comes, tv is lowering lumnance instead of doing oposit of that, so dark scenes are even darker and when scene swich to brighter ambience (like when caracter get out from dark room on the street), tv is risig luminance with some delay.

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    I returned this TV it is totally garbage i demanded replacement for other TV from another brand i feel so cheated. Luckily here in Norway you can return the product within a two-year warranty.

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