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  1. #1
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    HTB3524/F7 will not play a rented dvd

    New HTB3524/F7 won't play a certain rented dvd . The dvd plays on other dvd player and computer and my new HTB3524 plays other dvds . It starts to play on the HTB3524 but plays the piracy warning and the "Lionsgate Song" then stops on a black screen . DVD is Patriot Days

  2. #2
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    Philips - Katerina's Avatar
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    Hi bemason,

    Welcome to the Philips Support Forum.
    Thank you for speaking to us about this play ability issue.
    Can you tell me the software version of your player?
    Can you tell em the country code of the disk?
    Can you also give me the EAN code of the disc?

    Many thanks,
    Philips - Katerina

  3. #3
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    V1 23.02 , region 1 , Bar code 298 . I rent from Netflix and this is the 2nd Patriot's Day that did this !

  4. #4
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    V1 23.02 , region 1 , Bar code 298 . I rent from Netflix and this is the 2nd Patriot's Day that did this !

  5. #5
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    Hi there,

    thanks for the details. Your player is up to date and the region code is compatible with the player. Since this is a very new DVD the fact that it cannot be played is related to the fact that the player cannot support it and this because the DVD technology has taken leaps that we could not predict when making the player a few years back. I hope you can enjoy the DVD in a different player and please no spoilers

    Hope you have a wonderful day.
    Many regards,
    Philips - Katerina

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