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  1. #1
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    Unhappy 49pus7909/12 Flickering screen & vertical green bar, right side

    Hi,

    since 3 days im experiencing some trouble with my 49pus7909/12 TV. the screen is starting to flicker green screens (every screen,menu too, tv too) for a split second, but after some time 10-15 minutes the TV stops doing it or reduces the flickering.

    Also ive got a small green vertical line on the right side on my tv. Ive still got warrenty, but before i bring my TV in i would like to know if theres something that i can do to fix it.

    This i what i tried:
    - unplugging all HDMI kabels (PS4 and PS4 Pro) then restarting
    - turning the TVoff, wait till completely off, plugging the electric cord and placing it directly into the socket instead of a socket box
    - checked for updates

    What i did differently 3 days ago:
    - updated software
    - connected PS4 Pro


    so i thought it might be the hdmi cables but that doesnt seem the case.....
    im currently at work but ill record a small video when i get home and upload it to youtube for better

  2. #2
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    can it be that the screen suddenly changed resolution which resulted in a screen thats slighty off which could explain the green vertical line?

    also could it be that the software update function isnt working correctly, and that theres a new version available on the site?

    checking that in 8 hours.....

  3. #3
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    Oké so This is What I found out:

    connecting a Ps4 pro HDMI while its on the resolution: 2160p - YUV420(blaze it!!) will make sure that you'll get a green bar AND flickering screen. If you restart the TV after you've plug out all the HDMI cables it will still flickering and a green bar. The only way to fix this is to reconnect the PS4 pro and set the resolution of the PS4 pro to either 720p or 1080p

    So my question is why can't the tv handle 4K when it should.... also why does the tv save the 4K PS4 setting and then keeps flickering on all other channels, even when you disconnected the PS4 pro and restarted the tv. It's kinda a scam that the tv is getting sold as a 4K tv when it clearly can't even handle 4k

  4. #4
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    I have same problem

  5. #5
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    Quote Originally Posted by Jouuukee View Post
    Hi,

    since 3 days im experiencing some trouble with my 49pus7909/12 TV. the screen is starting to flicker green screens (every screen,menu too, tv too) for a split second, but after some time 10-15 minutes the TV stops doing it or reduces the flickering.

    Also ive got a small green vertical line on the right side on my tv. Ive still got warrenty, but before i bring my TV in i would like to know if theres something that i can do to fix it.

    This i what i tried:
    - unplugging all HDMI kabels (PS4 and PS4 Pro) then restarting
    - turning the TVoff, wait till completely off, plugging the electric cord and placing it directly into the socket instead of a socket box
    - checked for updates

    What i did differently 3 days ago:
    - updated software
    - connected PS4 Pro


    so i thought it might be the hdmi cables but that doesnt seem the case.....
    im currently at work but ill record a small video when i get home and upload it to youtube for better
    It seems this problem has been under investigation for over 2 years now.

    http://www.supportforum.philips.com/...ll=1#post87947

    Quote Originally Posted by Philips – Johann View Post
    Hi,

    Thanks for the post, I will look into this.

    Johann
    It seems your TV model simply doesn't properly support 4K input. You can have your TV replaced by a model that does or get a refund:

    http://www.supportforum.philips.com/...l=1#post126614

    Quote Originally Posted by iJasper View Post
    So once again because Philips removed my post.

    Philips offerred me a 49PUS7181/12, they want to exchange it with my 49PUS7909 this because the 49PUS7909 is not capable of displaying UHD.

    I did not want a Philips anymore so made a deal with the seller so that I could buy a other brand TV.

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