Page 3 of 3 FirstFirst 123
Results 31 to 44 of 44
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #31
    New Member
    Points: 670, Level: 6
    Level completed: 60%, Points required for next Level: 80
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Feb 2012
    Location
    Brasil
    Posts
    6
    Points
    670
    Level
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi Juan, how are you?
    So, I have no good news, not several consumers received the promised by the new philips tv, these people had the same problem with the ambilight I, and I'm afraid that Brazil philips not honored its promise and not delivered the tv for me too
    Please help me what do I do?

    thanx


    Val Santos

  2. #32
    New Member
    Points: 1,125, Level: 8
    Level completed: 88%, Points required for next Level: 25
    Overall activity: 15.0%
    Achievements:
    New Achievement!1 year registered1000 Experience Points

    Join Date
    Mar 2012
    Location
    Brazil
    Posts
    7
    Points
    1,125
    Level
    8
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Juan,

    Here is an update of the story.
    I received a call from Philips Brasil yesterday and we started the process to try and set this straight once for all.
    Cheers

  3. #33
    New Member
    Points: 670, Level: 6
    Level completed: 60%, Points required for next Level: 80
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Feb 2012
    Location
    Brasil
    Posts
    6
    Points
    670
    Level
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi Juan
    Frustrating, today was the last day to deliver the philips tv but not delivered
    I'm very upset

  4. #34
    Bronze Member
    Points: 944, Level: 7
    Level completed: 97%, Points required for next Level: 6
    Overall activity: 0%
    Achievements:
    3 months registeredTagger Second Class500 Experience PointsNew Achievement!
    Andy5518's Avatar
    Join Date
    Feb 2012
    Location
    São Paulo/Brasil
    Posts
    14
    Points
    944
    Level
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I am without TV since 05 of March and the stated period goes to finish in 2 days

  5. #35
    Bronze Member
    Points: 944, Level: 7
    Level completed: 97%, Points required for next Level: 6
    Overall activity: 0%
    Achievements:
    3 months registeredTagger Second Class500 Experience PointsNew Achievement!
    Andy5518's Avatar
    Join Date
    Feb 2012
    Location
    São Paulo/Brasil
    Posts
    14
    Points
    944
    Level
    7
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    thank you Juan
    After long wait
    Here is my new tv




  6. #36
    Moderator
    Points: 81,123, Level: 88
    Level completed: 55%, Points required for next Level: 827
    Overall activity: 50.0%
    Achievements:
    Recommendation First ClassTagger First Class50000 Experience PointsNew Achievement!Veteran
    Philips's Avatar
    Join Date
    May 2010
    Posts
    819
    Points
    81,123
    Level
    88
    Thanks
    4
    Thanked 15 Times in 13 Posts
    Rep Power
    10
    Hi Andy,

    That's a great looking TV. I hope we have a happy customer again.....

    What about the other guys like Valtoy and Tampa_trick? Is it also solved for you?


    Regards,
    JuAn
    Forum Mod

  7. #37
    New Member
    Points: 670, Level: 6
    Level completed: 60%, Points required for next Level: 80
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Feb 2012
    Location
    Brasil
    Posts
    6
    Points
    670
    Level
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I,m Here Juan, and i have the tv in my home, and thank you for help us, you are the man.
    Cheers my friend


    Val

  8. #38
    New Member
    Points: 1,125, Level: 8
    Level completed: 88%, Points required for next Level: 25
    Overall activity: 15.0%
    Achievements:
    New Achievement!1 year registered1000 Experience Points

    Join Date
    Mar 2012
    Location
    Brazil
    Posts
    7
    Points
    1,125
    Level
    8
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    @Juan

    I'm still on the waiting list for the TV.
    To be honest the whole process is a bit tiring, but acceptable in Brazilian standards.
    It seems PHILIPS Brazil had issues with the transition of its transportation companies and as a result all deliveries were delayed and didn't meet the ETA.
    The past week people started to receive their new TV sets and hopefully the 20-working-day waiting time will be met or being optimitic overcome.

    Not quite sure if you are directly involved with the process here in Brazil, but thanks anyways.
    Sincerely,

    Patrick Bailey
    Last edited by tampa_trick; 04-11-2012 at 01:07 PM.

  9. #39
    New Member
    Points: 1,125, Level: 8
    Level completed: 88%, Points required for next Level: 25
    Overall activity: 15.0%
    Achievements:
    New Achievement!1 year registered1000 Experience Points

    Join Date
    Mar 2012
    Location
    Brazil
    Posts
    7
    Points
    1,125
    Level
    8
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    YAY my new TV has arrived!
    Ambilight working as should and lovely machine, the brushed steel finish is really nice!
    Click image for larger version. 

Name:	120425-224019.jpg 
Views:	103 
Size:	32.8 KB 
ID:	1063Click image for larger version. 

Name:	120426-075026.jpg 
Views:	111 
Size:	33.6 KB 
ID:	1064

  10. #40
    New Member
    Points: 498, Level: 5
    Level completed: 48%, Points required for next Level: 52
    Overall activity: 0%
    Achievements:
    3 months registered250 Experience PointsNew Achievement!

    Join Date
    May 2012
    Location
    São João da Boa Vista SP/ Brazil
    Posts
    1
    Points
    498
    Level
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Unhappy

    Quote Originally Posted by Philips View Post
    Hi Andy,

    That's a great looking TV. I hope we have a happy customer again.....

    What about the other guys like Valtoy and Tampa_trick? Is it also solved for you?


    Regards,
    JuAn
    I have this tv and the problem also happens here.
    How to solve?

    Luis

  11. #41
    Moderator
    Points: 81,123, Level: 88
    Level completed: 55%, Points required for next Level: 827
    Overall activity: 50.0%
    Achievements:
    Recommendation First ClassTagger First Class50000 Experience PointsNew Achievement!Veteran
    Philips's Avatar
    Join Date
    May 2010
    Posts
    819
    Points
    81,123
    Level
    88
    Thanks
    4
    Thanked 15 Times in 13 Posts
    Rep Power
    10
    Quote Originally Posted by fergerminare View Post
    I have this tv and the problem also happens here.
    How to solve?

    Luis
    Dear Luis,

    Please send me your contact info (phone nr. or email) via PM or email (nettv.forum@philips.com), and we will contact you. Thanks.

    Regards,
    JuAn
    Forum Mod

  12. #42
    New Member
    Points: 449, Level: 4
    Level completed: 99%, Points required for next Level: 1
    Overall activity: 0%
    Achievements:
    3 months registered250 Experience PointsNew Achievement!

    Join Date
    May 2012
    Location
    Brazil
    Posts
    1
    Points
    449
    Level
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Dear JuAn,

    I'm having the same problem and sent you an e-mail, hope you understand and respond soon with a solution.

    Thank you,
    MM

  13. #43
    New Member
    Points: 398, Level: 4
    Level completed: 48%, Points required for next Level: 52
    Overall activity: 0%
    Achievements:
    3 months registered250 Experience PointsNew Achievement!

    Join Date
    Jul 2012
    Location
    Argentina
    Posts
    2
    Points
    398
    Level
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I just bought a new 7606D/77 and ambilight is working wrong. Just as ambilight 1. Firmware is 14-097, so the last version according to Philips website. Philips Argentina says this is correct, no problem at all. But we all know that is not true. They are trying to ignore the problem. What can I do? Is there any solution to this problem? Returning the TV to Philips would be difficult as they keep saying there is no problem.

  14. #44
    New Member
    Points: 398, Level: 4
    Level completed: 48%, Points required for next Level: 52
    Overall activity: 0%
    Achievements:
    3 months registered250 Experience PointsNew Achievement!

    Join Date
    Jul 2012
    Location
    Argentina
    Posts
    2
    Points
    398
    Level
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Thank you JuAn for your reply via mail. According to that, it is OK that the Ambilight feature on this TV is not multi-colour. But, that is not mentioned in any Philips webpage. And that was never said before, even here in this forum. Specifications on Ambilight for 8000 series and 7000 series are the same (on Philips webpages) I think that Philips is foul playing. My OLD 6605 is multicoloured ambilight. So, old 6000 series has better ambilight system than 7000 series. That's insane, indeed. I think that Philips has deliberately hidden this diference, not showing this information. Or... is a design malfunction that Philips is prepared to forget. And avoid paying for that. A shame, since Ambilight feature is paramount when comparing TV sets. So, knowing this NEW behavior from Philips my recommendation to people looking for your products would be: Be careful. Information hidden. New products could be downgraded versions. Keep in mind that "SENSE and SIMPLICITY" could frame the real meaning: "SENSE the hidden, our SIMPLICITY means downgrading". So no replacement from now on. But, if some customers received a new one with working Ambilight... what does it mean? Difficult to understand. I am very upset.

Page 3 of 3 FirstFirst 123

Similar Topics

  1. Bidi ( Hebrew /Arabic ) Support for Philips 7000 series
    By blulagun in forum Smart TV: Apps
    Replies: 2
    Last Post: 12-10-2012, 08:19 PM
  2. Sound issues with series 7000 FW 14.89
    By luiz_borges in forum TV: Software 2011 models
    Replies: 1
    Last Post: 12-16-2011, 04:46 PM
  3. Replies: 2
    Last Post: 12-12-2011, 05:37 PM
  4. Firmware 103 has been released for 7000 and 9000 series (2008 models)
    By Toengel in forum TV: Software 2009 models (and older)
    Replies: 0
    Last Post: 05-19-2011, 08:47 AM
  5. New software release for 5000 and 7000 series: version 140.23.
    By JuAn in forum TV: Software 2010 models
    Replies: 2
    Last Post: 10-30-2010, 08:53 AM

Tags for this Topic

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •