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    Problem with Samba TV

    So I just bought the 5000 series 55" model 55PFL5602 the other day. I have it connected to my home wireless network and all seems to be working fine for what I have tried so far. Netflix plays with no problem. However everytime I turn on the TV I get the Samba Interactive TV pop up. If I select OK it tries to take me to some page, however all I get is a screen that says "Unable to load: FLINGO_UISETTING (6) SSL handshake failed." I am given 3 options; Reload, Back, and Close. Reload and Back do nothing. Is there a way to get rid of this pop up.

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    Hello zerokiba,

    According to our investigation, it's not an issue on our service. However, we discovered a way may help fix your issue. Can you see if it help?

    Please follow below steps to see if it works for you.
    1. Setup wired connection from TV network setup menu
    2. Run connection test and confirm network is connected.
    3. Wait for 2 minutes or longer
    4. Change to Wifi network while keep cable plugged
    5. Make sure all services still working
    6. Unplug network cable

    You should be able to use TV on WiFi properly. Please let us know if you still see any issues.

    -Samba Support
    Last edited by SambaTV; 05-24-2017 at 09:45 PM.

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