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    Philips SHB 5850 Solid Blue Light

    Hello,

    Today my Philips SHB 5850 headphones were charging overnight and now there is a solid blue light emitting from the headphones. They won't turn off nor connect to any device. What can I do?

    Mark Stairs

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    Hello Mark,

    Welcome to the forum, we are glad that you have found us here. That's strange to hear. Normally they should turn off after 5 minutes by themselves, if they don't do that, then please try to let the battery drain, fully charge them again, then see if you can get them to work.
    If this doesn't help, then please reach out to your local Philips Support center to hear if there is anything else that can be done for you in this case.
    You can find their contact details here, choose your country, scroll down and click on Contact Philips.
    Please feel free ask us any other questions you may have. Have a great day.

    Kind regards,
    Philips Sound – Christoffer
    The Sound and Blu-Ray Forums will be closed and we would like to invite all of you to our new Audio Community, please find us here.

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