I am unable to access Net TV from my BDP5000 blu-ray player, and am also getting text popping up when I try to play a DVD. It reads:

SmartTV
Terms of Use Register
Temporarily deactivated
OK
This App is temporarily deactivated
Discontinued App
Unfortunately this App is no longer available
For this reason it will now be removed from your Home Page
OK


I have tried restarting, but to no avail.

Please advise. If I don't find a way to get rid of this message, I will need to return the player to Amazon for a refund next week.

Thanks.