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    Go Gear Vibe mp4 player file format

    Hi everyone,
    I bought the gogear vibe MP4 player for my daughter but cannot get the device to recongise mp3's. It's clearly states that it supports mp3's and I downloaded a new mp3 file from amazon, loaded it onto the device form my tablet, I can see it in the folder on the phillips device but when I ask it to play it says file format is not suported.Any help is much appreciated.
    Thanks.

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    Philips - Christoffer's Avatar
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    Hi Eo13,

    Welcome to the forum, we are glad you have found us here.
    How unfortunate to hear that the Vibe won't recognize the MP3 files from Amazon. Please, check that the files you are downloading from Amazon aren't restricted to be played on certain devices. Also, check if it's possible to play mp3 files that aren't downloaded from Amazon, iTunes or another such service.
    If you have further questions, please feel free to join us in our new Audio Community, as this forum is closing.
    Have a lovely day.

    Kind regards,
    Philips - Christoffer
    The Sound and Blu-Ray Forums will be closed and we would like to invite all of you to our new Audio Community, please find us here.

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