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  1. 02-17-2012, 06:45 PM #1
    philipsusr
    philipsusr is offline
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    BAD image quality 42PFL8654H/12

    Hello,

    I am the owner of two Philips TV sets - one of them being a 32PFL7665H/12.

    This TV Set has a bad image from the beginning. I have digital cable from Ziggo. The image of the digital channels are being displayed with hugh chunks of mosaic and the sound regularly disappears.
    I have contacted Philips support several times but so far I they have sent me to Ziggo and likewise Ziggo has sent me back to Philips. SO I am stuck in the middle with an expensive TV set, an expensive digital cable agreement and a CRAPPY image and flunky sound.

    Does anyone have similar experiences? If so, please share your experiences - especially if you have been able to solve this problem.

    Regards,
    Dick
  2. 02-17-2012, 09:21 PM #2
    Nettle
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    Dear Philipsusr,

    sorry for the inconvenience. I'd suggest you, if still not performed, to upgrade yout TV to the latest fw version.

    Just to be sure that everything was attempted.

    Let us know.

    Regards
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