Results 1 to 6 of 6
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    New Member
    Points: 680, Level: 6
    Level completed: 65%, Points required for next Level: 70
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Feb 2012
    Location
    charlotte /usa
    Posts
    3
    Points
    680
    Level
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    System Crashed: Can't read system Installation Disc

    My system crashed and I need to re-install my np2500 system software. I have Windows Seven and my system will not read the installation disc. I have two immediate problems:

    1. How can I get a copy of the installation disc that I can use with Windows7? I contacted Philips System Support and the agent(Virginia) indicated that they didn't support 3-4 year old systems so no luck there.

    2. I had an internet radio station stored using StreamiumManagement which no longer is accessable in which I inserted the following URL (http://amber.streamguys.com:4840/listen.pls) which I need to be recognized again and permit me to listen to that station again.

    Can anyone help me on these? Your assistance is greatly appreciated. Sincerely

    toocheap2call@aol.com George

  2. #2
    Silver Member
    Points: 1,864, Level: 12
    Level completed: 5%, Points required for next Level: 286
    Overall activity: 0%
    Achievements:
    1 year registered1000 Experience PointsNew Achievement!

    Join Date
    Dec 2011
    Location
    Hongkong
    Posts
    100
    Points
    1,864
    Level
    12
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    3
    Hi

    Can you elaborate what you mean by system crashed? Does it mean you have a problem on the PC SW or the NP 2500 stopped functionaing? What does the NP 2500 display show after power on?

  3. #3
    New Member
    Points: 680, Level: 6
    Level completed: 65%, Points required for next Level: 70
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Feb 2012
    Location
    charlotte /usa
    Posts
    3
    Points
    680
    Level
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    The hard drive crashed and I got a new hard drive and upgraded from Windows to Windows7. The Windows7 (W7) SW could/would not read the STREAMIUM installation disc.(The verbiage on the disk indicates that it is to be run using WINDOWS or VISTA). I continually received errors when attempting to read the installation disc.

    When I turn on the NP2500 I get the STREAMIUM sign-on screen, then "thanks for buying the product" and I'm told to register my product at philips.com/welcome. I knew that I used the installation disk when I first installed the software so I attempted to do that before RE-registering my unit.

    Any suggestions?

  4. #4
    Gold Member
    Points: 3,172, Level: 16
    Level completed: 31%, Points required for next Level: 278
    Overall activity: 17.0%
    Achievements:
    1 year registeredOverdrive1000 Experience PointsNew Achievement!

    Join Date
    Jun 2011
    Location
    Santiago, Chile
    Posts
    306
    Points
    3,172
    Level
    16
    Thanks
    0
    Thanked 13 Times in 11 Posts
    Rep Power
    3
    Hi !

    You should not need to re-register your NP2500, but there's no harm if you do it (and you do not need to install anything on your PC for registering the NP2500 at all).
    To get a copy of the content of your CD,. please browse to www.philips.com and search for NP2500 and go to the Support page. There you shall find links to the software on the CD that you can download directly to your Win7 machine.

    Cheers !

  5. #5
    New Member
    Points: 680, Level: 6
    Level completed: 65%, Points required for next Level: 70
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Feb 2012
    Location
    charlotte /usa
    Posts
    3
    Points
    680
    Level
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Quote Originally Posted by Tias View Post
    Hi !

    You should not need to re-register your NP2500, but there's no harm if you do it (and you do not need to install anything on your PC for registering the NP2500 at all).
    To get a copy of the content of your CD,. please browse to www.philips.com and search for NP2500 and go to the Support page. There you shall find links to the software on the CD that you can download directly to your Win7 machine.

    Cheers !
    Thanks !!!

    Will I be able to then insert the internet radio station and my router ID and password as I did in the old STREAM MANAGEMENT site ?

  6. #6
    Gold Member
    Points: 3,172, Level: 16
    Level completed: 31%, Points required for next Level: 278
    Overall activity: 17.0%
    Achievements:
    1 year registeredOverdrive1000 Experience PointsNew Achievement!

    Join Date
    Jun 2011
    Location
    Santiago, Chile
    Posts
    306
    Points
    3,172
    Level
    16
    Thanks
    0
    Thanked 13 Times in 11 Posts
    Rep Power
    3
    Quote Originally Posted by gmclay View Post
    Thanks !!!

    Will I be able to then insert the internet radio station and my router ID and password as I did in the old STREAM MANAGEMENT site ?
    Hi !
    Eh, the Router Id (I am not sure what you refer to here) and its password are definitely information you must keep to yourself.

    You need to provide the registration id of your NP2500 if you want to re-register it (it should not be needed to do this though).
    And of course you have to provide your username & password for the Philips website

    Cheers !
    /T

Similar Topics

  1. Can I use any kind of external harddrive on the system?
    By Futureline in forum Sound: Streamium MCi series (MCi900| Mci8080| MCi730| MCi500| MCi298)
    Replies: 11
    Last Post: 06-17-2012, 12:16 PM
  2. BDP3000 - cant read any disc or update firmware
    By Windrider in forum Blu-ray: BDP2000 & 3000 Series
    Replies: 5
    Last Post: 03-14-2012, 07:36 PM
  3. DCD3020: System menu clarification
    By alander in forum Sound: Mini/Micro Audio System Product Support
    Replies: 0
    Last Post: 01-22-2012, 09:22 PM
  4. DCD8000 cannot enter System Menu
    By papasha in forum Sound: Mini/Micro Audio System Product Support
    Replies: 2
    Last Post: 01-07-2012, 04:38 PM
  5. Disc tray remains open on my micro Hi-Fi MCM394 and system doesn't work
    By Silvana in forum Sound: Mini/Micro Audio System Product Support
    Replies: 1
    Last Post: 11-24-2011, 12:41 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •