02-24-2012, 10:20 AM #1
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- Feb 2012
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problem with regard registration at Net TV service
I am an owner of your excellent 40pfl8505h/60 TV set. Recently I've encountered a problem with regard registration at Net TV service. When I open Net TV for the 1st time I see Terms and conditions. It is normally but when I press <Continue> (refer to screenshot http://i081.radikal.ru/1202/0a/ce426b0351de.jpg) it is not responding and nothing has happened. No blank screens, no error messages ... I see Terms and conditions forever until I do press <Home> on RCU.
For your information I send CSM screenshots containing exact information about serial number, firmware version, mac address and network settings.
http://s03.radikal.ru/i176/1202/b5/c72b01f61b51.jpg - csm1
http://s018.radikal.ru/i523/1202/11/0b71a9518fbf.jpg - csm2
http://i020.radikal.ru/1202/0a/d96ab9aacb03.jpg - csm3
http://s61.radikal.ru/i172/1202/1a/336abfd1307b.jpg - network settings
TV set is connected to Internet via router ASUS wl500g using Ethernet port. In case you want to be aware about router settings I checked Net TV when TV set was connected directly to my ISP Ethernet switch. My ISP uses DHCP. Therefore it is not a problem. You guessed right Net TV - registration screen is not responding also in this case.
Could you be so kind to check your database server for any weird issues with regard my TV set?
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