BDP5200 doesn't recognize 3D blu-ray disk

[GuusQu]

Last week I bought a new BDP 5200/12 and a Samsung UE46D6500 3D-tv. I connect the payer with HDMI to my Denon AVR receiver which I connect with HDMI to my Samsung TV. I checked all my settings and I think they are OK.
When I play a 3D disk, I tried several, the player doesn't recognize the 3D disks!

What can be the problem?

[Toengel]

Hi,

what do you mean exactly with "doesn't recognized"? Do they start? Can you see the BD menu?

Toengel@Alex

[GuusQu]

When I start the DVD, p.e. The Lion King 3D, I get a menu. Then I can choose the langue. After that the player displays a message that the 3D DVD cannot be played on this player. I have to check if my settings are correct... I did. and i.m.o all the settings are correct.

reg.

[Toengel]

Hi,

did you installed the latest firmware? Can you make a screenshot of that message?

Toengel@Alex

[GuusQu]

I wil send you a screenshot later. Every DVD has his own message. So the message from the Lion King is very different from the screen/message from Thorn 3D. I will sent it both

[Toengel]

Hi,

are we talking about DVDs or BDs?

Toengel@Alex

[GuusQu]

Blu-Ray 3D Disk! (Sorry I called it DVD.. )

[GuusQu]

I connected my Player direct to my TV and it works. So the problem is in the AVR! However is there somebody who knows where I have to look to solve this problem. The AVR has the latest firmware..!
HDMI cable? ?
regards,

[GuusQu]

My 2 year old Denon AVR3310 doesn't support 3D!!!!
Thanks for your time.
regards

[Toengel]

Hi,

thanks for your feedback - so you need to connect the BDP directly to the TV.

Toengel@Alex