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  1. #1
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    42PFL5604 and BDP5200 not working via HDMI

    I got a 42PFL5604 TV and purchase a Blu ray DVD BDP5200 in december 2011.
    I connected the DVD via the HDMI input to the TV - it worked for 2 weeks.
    Then everything on the screen was blue and violet and the were no sound.

    I sent the DVD to repair, nothing was wrong with the DVD.
    I then checked the DVD on other TV's, and It was working.
    I checked the TV with other HDMI equipments (TV-box and a Playstation), and it worked.
    Both Philips equpments have been updatet with the newest software.
    The DVD and the TV is reset to factory-setting
    The HDMI cable is changed.

    But I still dont have any sound and the screen is still blue/violet, when the DVD is connected to the TV via HDMI.
    Any suggestions to fix the error?

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    Philips - Thomas's Avatar
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    Hi

    well what you explain is pretty much a Cable Issue.
    So please make sure you really use a 1,5m High Speed USB Cable.
    If that does not help, contact the local Call Center:
    www.philips.com/contact

    Regards
    Thomas
    Forum Mod

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