DS 9800w blinking red

[tiiz]

My ds9800w speakers used to work fine. I set them up using WPS and it was very easy.

However, all of sudden, I could not connect my speakers to itunes on my PC or iPhone. I tried setting-up the speakers again, turning them off and on, etc. but nothing works. Even when I press the 'wifi setup' button, nothing seems to happen. All I have is a constant flashing red light. I'm afraid that there actually might be something wrong with the speakers themselves.

Help / tips / advice would be much appreciated!

[DavePriceRoberts]

I hope you've managed to fix this problem. I've seen the same issue, which I fixed by holding the reset button down for a few seconds. Have you had any other issues? I've had problems with streaming from the iPad or iPhone.

[Norway01]

Hey, I'm having the same problem today with my Ds9800w. First the led was green without finding the wifi. So I disconnected the power and then it started to blink green as usual, but after 2 minutes it is just flashing slowly red. Feel I have tried everything so please help out you guys if you have any clues. Thnx

[Philips - Remko]

Hi Norway01,

Sorry to have overlooked your question. Can you please give the following feedback:

1) Which device are you trying to connect, what IOS version do you have?
2) Did you follow the connection set up as described in the tutorial http://www.philips.co.uk/c/fidelio/f...drp4?t=support
3) Do you have the latest FW installed?
4) Which router are you using?
5) How many devices are connected to the main router?

Thanks in advance for your feedback!

Kind regards,

[philos]

Same issue here. red light and no way to reset by holding down power-button.
all worked fine since Dec`11 - till now! also resetting was possible before...!?

DS9800W/10, Serial No.: AJ1A1138002079

1) latest IOS, latest macos
2) not the latest FW installed jet (no way without connection...)
3) router: apple airport extreme
4) about three devices and one airport express connected to main router

can anyone help, please. i fear no good.

[Philips - Remko]

Hi philos,

I have send you a PM. Please check your inbox.

Kind regards,

[FDu]

Hello Remko,
Same for me, DS9800W10-FR always worked fine until today (since end of April) when led started keeping blinking red despite all resets, unconnects/reconnects both on speaker and wifi network sides.
I don't know the FW (did not install any since I received it end of April and don't have access to the device now).
It would be very helpful, if you could send me or post similar advice you sent to Philos.
Best regards

[Philips - Remko]

Hi FDU,

I have send you a PM. Please check your inbox.

Kind regards,

[marco@bravis.se]

Hi, i have the same problem as everybody else in here. DS9800W10 always worked fine until a couple of week ago when led started blinking red despite all resets, unconnects/reconnects both on speaker and wifi network sides. NOt able to connect so i can't check firmware

Kind Regards a dissapointed Owner of a pair of useless speakers

[lucas1970]

Did you unplug the mains for some time already? I had problems in past on my MCI and this helped

[marco@bravis.se]

Did you unplug the mains for some time already? I had problems in past on my MCI and this helped

Thanx but i had them pluged out for a week and the gave i new
Try today, same result. Flashes green quick for about 30 sec and
Then they start flashing red. Cant even connect throug the aux......

[lucas1970]

Reset not working, unplugging not working either.......doesn´t look good.

[rby]

I have exactly the same problem. What can be done? Anyone found a solution?

[Stephano]

Hi Philos. Same problem here, been flashing red for weeks. Could you please also send me the PM?

[Pele10]

Any chance you could send the fix?