BDP3200/12 wrong AR in MKV playback

[Rabbit]

shud be compatible with your device as well. as it is "BDP3200 /05, /12, /51, /55, /79, /93, /94, /96, /98, X/05, X/12, X/77, X/78- V1.73_V2.38"
you shud have a v1.73 to be upgraded... what version you hv now?

Yes, I currently have 1.73. When I download the update there are 3 .bin files, I put all 3 onto to the USB drive, is this correct?

Thanks for your help!

[Rabbit]

Found my problem, I was being a douche bag and not following the instructions. I need to have the files in a folder, not just on the drive.

Thanks Phillips for this upgrade!

[tetrapackage]

I have also been a douche bag myself. I didn't know that I need to put those files in folders. I think I learned something new. Thanks for that.

[allanmsilva]

I updated the firmware of my player BDP3200x/78 with the latest version available. Now he is with version 1.73. However, my player still with the problem of aspect ratio of movies in mkv files as Philips only implemented this fix in the 2:38 version of the System Software. Why this correction was not made in version 1.73?

System software version 2:38
"Fixed the issue MKV aspect ratio - 4:3 / 16:9 would Normally display."

System software version 1.73
????????????

Dear users,

Please help verifying if the new firmware solves your issue*. If not, please report here in the forum.

Since there are so many models and stroke versions involved in this issue, in case we have not release a firmware to address the issue of your player, please also let us know. (At present, we are checking that for BDP3282. Will update the status later on this)

With thanks & regards,
Philips Moderation Team

* Suggest you to do a factory reset after the upgrade.

[kwinnie]

I updated the firmware of my player BDP3200x/78 with the latest version available. Now he is with version 1.73. However, my player still with the problem of aspect ratio of movies in mkv files as Philips only implemented this fix in the 2:38 version of the System Software. Why this correction was not made in version 1.73?

System software version 2:38
"Fixed the issue MKV aspect ratio - 4:3 / 16:9 would Normally display."

System software version 1.73
????????????

because most of the cases reported are all GS1B serial number patch.
if you have the same issue, pls see if you can attach some screenshot...