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  1. #1
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    Spotify Premium Integration available?

    Hi there,

    I've read in some magazines the NP3700/12 (and even it was announced somewhere on the Philips Webpages) should be able to use the Spotify Service.
    As a member of the premium Spotify Account I would be really happy if I could find this service through the "Management" service. But only one is listed - The Napster service. I am located in Germany and I can't find really detailed information about Spotify Migration (I was told by the customer service it WILL be available "sometimes" but nobody seems to know really deep informations).

    So is there anybody who already is using the Spotify account by the NP3700/12 device?

  2. #2
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    Hi,

    did you installed the latest firmware update? I think, it's necessary for Spotify.

    Toengel@Alex

  3. #3
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    Hi,

    As Toengel said indeed you need to upgrade your set. Have small doubt though if it is there already or if it comes in the coming days since I heard that spotify just started in Germany..

    Anyhow try update and if not wait since it will be there soon

  4. #4
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    I'am from Poland and i do not have access to any online service with NP3700. Of course I have the latest firmware installed...

  5. #5
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    Dear Telemattes,

    The Spotify service is now available in Germany for MCi8080, MCi900, NP3500, NP3900 & NP3300. For NP3700, we would like to enable so by end of March.

    To enable the service,

    1) restart your device after upgrade,
    2) select Online Music Service in the menu item &
    3) select Spotify and input your Spotify Premium account information.

    Dear Jurekcy,

    Apologies that the Spotify service is just available in the Germany for the moment. For Poland, this hasn't yet been enabled.

    Kind regards,
    Philips Moderation Team
    Forum Mod

  6. #6
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    Hi there,

    Today on the 31st of March there is still no Spotify Service available (and also no updates).

    Any news depending on the NP 3700 ?

    Kind regards



    Quote Originally Posted by Philips - QK View Post
    Dear Telemattes,

    The Spotify service is now available in Germany for MCi8080, MCi900, NP3500, NP3900 & NP3300. For NP3700, we would like to enable so by end of March.

    To enable the service,

    1) restart your device after upgrade,
    2) select Online Music Service in the menu item &
    3) select Spotify and input your Spotify Premium account information.

    Dear Jurekcy,

    Apologies that the Spotify service is just available in the Germany for the moment. For Poland, this hasn't yet been enabled.

    Kind regards,
    Philips Moderation Team

  7. #7
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    Hi Philip

    I am also considering buying the np 3700, and i'm also wondering if spotify is available in denmark via this device?

    Kind regards Robert

  8. #8
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    Dear telemattes,

    Apologies that we have a delay on NP3700 Spotify firmware - it is still undergoing debugging stage. We hope to deliver so by April. I will update in the forum again when we have the firmware ready.

    Apologies for the inconvenience caused.

    Kind regards,
    Philips Moderation Team
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  9. #9
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    Dear rdagil,

    Spotify service is currently available in Denmark. For NP3700, however, we will have to wait for the firmware to be delivered.

    Kind regards,
    Philips Moderation Team
    Forum Mod

  10. #10
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    Dear Philips - QK:

    Now it's nearly the end of April - still no Spotify Service available though it's introduced for weeks at the German Amazon Online Store ("..Online-Musik-Service Spotify..").
    So how are the things going?

    Kind regards
    Matthias



    Quote Originally Posted by Philips - QK View Post
    Dear telemattes,

    Apologies that we have a delay on NP3700 Spotify firmware - it is still undergoing debugging stage. We hope to deliver so by April. I will update in the forum again when we have the firmware ready.

    Apologies for the inconvenience caused.

    Kind regards,
    Philips Moderation Team

  11. #11
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    Angry

    I just purchased the NP 3700 - following the forum you should have the been delivering a firmware update already end of march, and then postponed it to april. The Question is simple: Will there be a spotify function for the NP 3900 - and when will it be ready ???

    I hate to purchase banana-products - which first ripes and readies after it has been sold to the consumer with numerous firmware updates. So i am really disapointed here. Not good style.

  12. #12
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    I just checked... It is end of May now. I still do not see any software updates.

    Dear Philips Support, when will you deliver the firmware update that you said would be available in March?

  13. #13
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    Dear all,

    Please be noted that Spotify is now available on NP3700.
    Release note: http://www.supportforum.philips.com/...hlight=Spotify

    With thanks & regards,
    Philips Moderation Team
    Forum Mod

  14. #14
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    Quote Originally Posted by Philips - QK View Post
    Please be noted that Spotify is now available on NP3700.
    Thank you. I started the update. When I saw the message "downloading new firmware - do not turn off the device", I had to go away for an hour.

    When I came back my NP3700 was off. I turned it on. Got the bright white start up screen and after 10 secs the screen is black again.

    Dead. Pulled the cable. Tried several times. Nothing. Nada.

    Dear Philips support, if you have any magic idea, please contact me. I will try to get hold of somebody at your customer support now...

    *Not happy*

  15. #15
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    As written in another thread, I had my device picked up by Philips support and got a brand-new replacement unit running the latest FW.

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