Philips VoIP 855 (Skype phone) issues

[tuleggi]

yes!!!
and the older and not so fancy "dual phone" did it!!!
I'd like to take all the devices offline for the night... but i won't type in the password every morning!

best ole.ole

An answer from the philips mods will be welcomed, maybe something like we have informed our technicians who are working on a firmware update to solve this annoing issue, sorry for the inconvenience.

In addition to the auto re-connecting issue, I would like to let you aware that I have refused a new skype "person request of connection" on my windows PC skype software with the same account I am using on the philips skype phone, but on the philips skype phone I still have the new request popping up to add this person that I already refused!

Thank you for your help

[MidnightManiac]

hello
my problem with the Philipd voip 855 is similar:
it is never reconnecting on it's own after a power cut and i have to sign in manually an type the password even when i chose the "auto reconnect" option.
the dual phone i had before did that and i nearly never head to type passwords or go online manually.

Yes, this is my complaint/issue as well.

I used to have the discontinued Linksys iPhone VoIP/Skype system, even had a cheap Chinese system too. Both my old systems were able to reconnect automatically after simultaneous disconnection/power off of modem and base.

Dear all,

If both modem and base unit are connected to same outlet and they are disconnected simutaneously, then the auto reconnect function will not work. This function only works when the modem connection/ internet connection got interrupted.

With thanks & regards,
Philips Moderation Team

Thanks for the reply. BUT since this is a major inconvenience for most users I would expect you to be able to sort it out via Firmware(??)

The way it is now you are basically forcing a lot of users to have modem, router and base unit powered on 24 hrs. Crazy at it may sound most people like to turn off their appliances at night (and NOT having to key in passwords every morning).

Looking forward to a reply. Thanks.

[Philips - QK]

Dear MidnightManiac,

Thanks for your advise. Since this is more a design issue, we are not sure this can be fixed by a firmware. We will however consider this piece of advise in the future product development.

Apologies for the inconvenience caused.

Kind regards,
Philips Moderation Team

[MidnightManiac]

Dear MidnightManiac,

Thanks for your advise. Since this is more a design issue, we are not sure this can be fixed by a firmware. We will however consider this piece of advise in the future product development.

Apologies for the inconvenience caused.

Kind regards,
Philips Moderation Team

Here's an idea. Wouldn't it be possible to at least have the phone remember the skype password?

It's painful enough having to detach and replace the battery cover in order for the phone to boot re-boot and connect to skype, but then on top of that you also have to manually key in your password (even though the phone is configured for auto sign-in) using the phone keypad.

How about just letting the phone store your password???

[ole.ole]

Here's an idea. Wouldn't it be possible to at least have the phone remember the skype password?

It's painful enough having to detach and replace the battery cover in order for the phone to boot re-boot and connect to skype, but then on top of that you also have to manually key in your password (even though the phone is configured for auto sign-in) using the phone keypad.

How about just letting the phone store your password???

just put all on one switch (modem, phone and base station) and it goes online on its own... miracle.

try it
ole

[MidnightManiac]

just put all on one switch (modem, phone and base station) and it goes online on its own... miracle.

try it
ole

Thanks. That's interesting.

Perhaps that could be a solution for some users. My handsets and base unit are located too far apart for it to be practical.

I have managed to connect the base unit and the modem to different outlets, which partially solves the problem. However, when the base unit it switched off I still have to go through the manual sign-in.

That's why I propose Philips to maybe try to fix the issue. I think it could be done via firmware.

[celavey]

just put all on one switch (modem, phone and base station) and it goes online on its own... miracle.

try it
ole

Same thing actually happened to me. I have set it up twice and then it suddenly worked.

[Arnold Dijkstra]

One of my VOIP855 phones doesn't want to connect to the base unit. Three others are correctly connected. Tried to reset the handset, but even this doesn't work. Any method for a real hard reset of the handset (restoring factory settings)?

[kwinnie]

have you tried to 'de-register' all the handsets and then connect again?

[Flipz]

I have bought a Philips VOIP855.

I have found that in the upper right of the screen is brighter. I can see a line of light in that corner. Is it normal?

Moreover, i have detected that the first sound (when the first button is pushed) sounds different that if we push another button. The first sound is stronger than the second one.

Thank you very much!

[MidnightManiac]

I have bought a Philips VOIP855.
I have found that in the upper right of the screen is brighter. I can see a line of light in that corner. Is it normal?

Yes, from what you describe that's normal. I've had 3 handsets, and they all have the same issue to some degree.

Moreover, i have detected that the first sound (when the first button is pushed) sounds different that if we push another button. The first sound is stronger than the second one.

Thank you very much!

Not sure about that. Never noticed anything. I'd have to check.