HDMI-ARC doesn't work on 47pfl7696 with HTS9520

[keijs]

Hi Everyone,

Since a few weeks a proud owner of above combo (47pfl7696 with HTS 9520).

Everything works fine but a have a problem with getting the TV-sound to work over the HTS speakers.

I have connected it with a HDMI cable (no. 1 for ARC).

Every setting with respect to easylink / CEC is on at the moment, but no sound from the speakers at all.

A DVD disk / CD works fine so the speakers itself work.

In the TV-menu a change the setting from "TV-speakers" to "Receiver" (Versterker in dutch)". After a few seconds I get the message "connection failed, switching to TV-speakers".

What am I doing wrong? I am using the HDMI cable which was supplied with the HTS9520 system so this should be OK.

I know I can connect with optical cable but first really want to get it worked with HDMI.

I have updated to the latest firmware through a LAN connection both the HTS and the TV

Your help is highly appriciated!

[keijs]

Forget to mention that a use a CI+ module / smartcard so no seperate digital tuner

[Nettle]

Hello keijs,

I had the same issue in the past with my Philips TV and the HTS7140 soundbar.

The following link speaks about the solution that I've found:

http://www.supportforum.philips.com/...hlight=mapping

I hope it could help you.

Regards

[Lex West]

If you do have other device connected to your TV or HTS via HDMI, remove these first and reboot TV and HTS and try again.
If it works, please mention this here.

[keijs]

Hello keijs,

I has the same issue in the past with my Philips TV and the HTS7140 soundbar.

The following link speaks about the solution that I've found:

http://www.supportforum.philips.com/...hlight=mapping

I hope it could help you.

Regards

It works!

Missed that one it is a bit hidden inside the menu's

Thanks for the tip

[Nettle]

It works!

Missed that one it is a bit hidden inside the menu's

Thanks for the tip

Dear Kejis, you're welcome!

Bit hidden???? Euphemistically speaking.

Neither the HTS manual is enough clear on this point.

Best Regards