Results 1 to 9 of 9
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    New Member
    Points: 663, Level: 6
    Level completed: 57%, Points required for next Level: 87
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Mar 2012
    Location
    Spain
    Posts
    5
    Points
    663
    Level
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Some avi videos has sound distort or sincro. problems

    Some avi videos I play on 42PFL7676 witrh the usb from a external hard disk (not a multimedia disk) with the last sofware update sounds really bad, always the music. The music sounds like the player jumps audio signal to one in two miliseconds
    (or something like this, I try to explain how it sounds). It is no a clear music sound
    Another times, I have a stop on undeterminated fotogram (almost always at 30 minutes aprox.) I have to turn off my TV....

    It does not happen with a samsun-led purchased on 2010..... An this movies are recorded on 2011 ....
    Any idea ? Philips official 'chat' agent tells me that 'Your TV has not fails. It is not expected to apply
    any improvement in this field' ????????
    Someone has similar problems ?
    Have I to buy another device ? Maybe a blueray ( I have not) ?
    Thanks

  2. #2
    Moderator
    Points: 20,099, Level: 43
    Level completed: 28%, Points required for next Level: 651
    Overall activity: 99.7%
    Achievements:
    1000 Experience PointsNew Achievement!10000 Experience PointsVeteran
    Philips - Thomas's Avatar
    Join Date
    Jun 2011
    Posts
    1,904
    Points
    20,099
    Level
    43
    Thanks
    8
    Thanked 47 Times in 42 Posts
    Rep Power
    10
    Hi

    use "mediainfo" to analyze your videos and post the output of that tool in here.

    Regards
    Thomas

  3. #3
    New Member
    Points: 663, Level: 6
    Level completed: 57%, Points required for next Level: 87
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Mar 2012
    Location
    Spain
    Posts
    5
    Points
    663
    Level
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Here you are :

    Complete name :Cisne.Negro.[2010].[Spanish].BR-Screener.XviD.avi
    Format : AVI
    Format/Info : Audio Video Interleave
    File size : 1.36 GiB
    Duration : 1h 48mn
    Overall bit rate : 1 804 Kbps
    Writing application : VirtualDubMod 1.4.13
    Writing library : VirtualDub build 14328/release

    Video
    ID : 0
    Format : MPEG-4 Visual
    Format profile : Advanced Simple@L5
    Format settings, BVOP : 1
    Format settings, QPel : No
    Format settings, GMC : No warppoints
    Format settings, Matrix : Default (H.263)
    Muxing mode : Packed bitstream
    Codec ID : XVID
    Codec ID/Hint : XviD
    Duration : 1h 48mn
    Bit rate : 1 666 Kbps
    Width : 720 pixels
    Height : 302 pixels
    Display aspect ratio : 2.40:1
    Frame rate : 23.976 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Compression mode : Lossy
    Bits/(Pixel*Frame) : 0.320
    Stream size : 1.26 GiB (92%)
    Writing library : XviD 1.2.1 (UTC 2008-12-04)

    Audio
    ID : 1
    Format : MPEG Audio
    Format version : Version 1
    Format profile : Layer 3
    Mode : Joint stereo
    Mode extension : MS Stereo
    Codec ID : 55
    Codec ID/Hint : MP3
    Duration : 1h 48mn
    Bit rate mode : Constant
    Bit rate : 128 Kbps
    Channel(s) : 2 channels
    Sampling rate : 44.1 KHz
    Compression mode : Lossy
    Delay relative to video : 2ms
    Stream size : 99.0 MiB (7%)
    Alignment : Split accross interleaves
    Interleave, duration : 42 ms (1.00 video frame)
    Interleave, preload duration : 499 ms


  4. #4
    Moderator
    Points: 20,099, Level: 43
    Level completed: 28%, Points required for next Level: 651
    Overall activity: 99.7%
    Achievements:
    1000 Experience PointsNew Achievement!10000 Experience PointsVeteran
    Philips - Thomas's Avatar
    Join Date
    Jun 2011
    Posts
    1,904
    Points
    20,099
    Level
    43
    Thanks
    8
    Thanked 47 Times in 42 Posts
    Rep Power
    10
    Hi

    Is that the only File you got with this kind of behavior?

    Regards
    Thomas

  5. #5
    New Member
    Points: 663, Level: 6
    Level completed: 57%, Points required for next Level: 87
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Mar 2012
    Location
    Spain
    Posts
    5
    Points
    663
    Level
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Thanks.
    No I have almost 20.
    (What I surprise is that Samsung plays them withou problems )

    The most important.... I have warranty-rights for my philips or not ?

    Thanks again.

  6. #6
    Moderator
    Points: 20,099, Level: 43
    Level completed: 28%, Points required for next Level: 651
    Overall activity: 99.7%
    Achievements:
    1000 Experience PointsNew Achievement!10000 Experience PointsVeteran
    Philips - Thomas's Avatar
    Join Date
    Jun 2011
    Posts
    1,904
    Points
    20,099
    Level
    43
    Thanks
    8
    Thanked 47 Times in 42 Posts
    Rep Power
    10
    Hi

    can you record a Video showing video and sound of this bahvior?

    Regards
    Thomas

  7. #7
    New Member
    Points: 663, Level: 6
    Level completed: 57%, Points required for next Level: 87
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Mar 2012
    Location
    Spain
    Posts
    5
    Points
    663
    Level
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0


    This examples shows a 'reverberation'.
    The effect also can be described as "sound player" plays 0.1 seconds, stop 0.1 seconds, P 0.1, S 0.1, etc
    This effect happens at any point of the movie ( at the beggining, in the middle, at the final... )

    I have (remember) another problem with other films (with a similar format, I'm affraid) . In these, the sounds little by little is going to de-sincrhonize with the image. At 10 or 15 minutes of playing, I have 1 second or more betwen I see the actors talk and the moment I listen it....
    Thanks.

    If you need more information dont hesitate and ask me.

  8. #8
    Moderator
    Points: 20,099, Level: 43
    Level completed: 28%, Points required for next Level: 651
    Overall activity: 99.7%
    Achievements:
    1000 Experience PointsNew Achievement!10000 Experience PointsVeteran
    Philips - Thomas's Avatar
    Join Date
    Jun 2011
    Posts
    1,904
    Points
    20,099
    Level
    43
    Thanks
    8
    Thanked 47 Times in 42 Posts
    Rep Power
    10
    Hi

    okay in that case I can only suggest you to contact you local Call Center:
    www.philips.com/contact

    Regards
    Thomas

  9. #9
    New Member
    Points: 663, Level: 6
    Level completed: 57%, Points required for next Level: 87
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Mar 2012
    Location
    Spain
    Posts
    5
    Points
    663
    Level
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    First, I suposse you have understand what is happen.
    Second, is there any similar situation you know ?
    Third , do you consider it is a Philips USB player fail or not ?
    Thanks.

Similar Topics

  1. BDP5100/12 FW1.57 - Aspect Ratio for mkv avi files
    By frogger in forum Blu-ray: BDP5000 & 6000 Series
    Replies: 2
    Last Post: 02-01-2012, 11:01 AM
  2. Problems 7606/7656 (Sound/Shutdowns....)
    By iceraul in forum TV: Other
    Replies: 20
    Last Post: 12-14-2011, 09:04 PM
  3. Playing AVI files on 37PFL4606 - zoom problem
    By byrnelo in forum TV: User Interface
    Replies: 4
    Last Post: 12-04-2011, 12:56 PM
  4. Permanent subtitles in avi file format are missing - 40PFL5605H
    By vasilaronios in forum TV: Streaming & Network
    Replies: 5
    Last Post: 11-22-2011, 11:27 AM
  5. Subtitles in .avi file (solution)
    By Sammio in forum TV: Streaming & Network
    Replies: 10
    Last Post: 04-14-2011, 03:44 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •