Results 1 to 2 of 2
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    New Member
    Points: 630, Level: 6
    Level completed: 40%, Points required for next Level: 120
    Overall activity: 0%
    Achievements:
    3 months registeredTagger Second Class500 Experience PointsNew Achievement!

    Join Date
    Apr 2012
    Location
    Fairfield, CT
    Posts
    5
    Points
    630
    Level
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    ds9800w/37 powers off randomly.

    Hi, I can only seem to get the speakers to stay powered on for a maximum of 11 minutes. Generally, they seem to fail in under 2 minutes.

    More specifically:

    I turn them up.
    They chime and connect to the network fine.
    I play music
    The speakers completely cut off.

    I unplug the speakers and try to plug in after a minute and they won't even turn on fully. . . they don't even get to a point where they connect to the network.

    So I try to unplug and plug them in again and again, no luck.

    This morning, I gave it another go . . . they worked great. Played music perfectly. Then they shut off at around the 4 minute mark.


    It isn't the network. . . as all other airplay devices work.
    It isn't the firmware, because they are running the most recent firmware.
    It isn't the connections.
    I've reset the speakers and set them up twice now.

    The support line guy was clueless . . .and gave up in 1 minute. He wants to send out new speakers, but I have to wait 2 weeks. That's bullsh*t and negates the whole point of overnighting them in the first place from Amazon (so that I could use this this weekend for a party).

    So dear moderators, hopefully you can recommend some obvious solution that will allow me to use your awesome speakers for more than a few minutes . . . and prevent me from the hassle of packaging all this up again and shipping back.


    Maybe you've heard of a solution? Maybe there is a magic firmware upgrade? These things sound great . . if I could just keep them from shutting down.

  2. #2
    New Member
    Points: 630, Level: 6
    Level completed: 40%, Points required for next Level: 120
    Overall activity: 0%
    Achievements:
    3 months registeredTagger Second Class500 Experience PointsNew Achievement!

    Join Date
    Apr 2012
    Location
    Fairfield, CT
    Posts
    5
    Points
    630
    Level
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    New speakers work flawlessly . . .and worked the first time.

Similar Topics

  1. DS9800W Latest Firmware upgrade (V3.8.88.1000) has been released
    By Philips - Remko in forum Sound: DS8000- and DS9000-series
    Replies: 9
    Last Post: 06-23-2014, 12:13 AM
  2. Unit keeps randomly freezing - latest firmware installed
    By jphenrick in forum Sound: Streamium MCi series (MCi900| Mci8080| MCi730| MCi500| MCi298)
    Replies: 4
    Last Post: 01-04-2012, 12:15 AM
  3. powers off
    By jmgrant in forum TV: Software 2010 models
    Replies: 3
    Last Post: 12-01-2011, 09:47 AM
  4. Problem with DS9800w
    By Andrey1976 in forum Sound: DS8000- and DS9000-series
    Replies: 1
    Last Post: 10-04-2011, 05:11 AM
  5. powers on slowly (42pfl7606h)
    By tovalb in forum TV: Software 2011 models
    Replies: 1
    Last Post: 08-31-2011, 11:48 AM

Tags for this Topic

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •