Page 1 of 2 12 LastLast
Results 1 to 15 of 20
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    Bronze Member
    Points: 1,621, Level: 11
    Level completed: 24%, Points required for next Level: 229
    Overall activity: 8.0%
    Achievements:
    1 year registered1000 Experience PointsNew Achievement!

    Join Date
    Apr 2011
    Location
    Poland
    Posts
    40
    Points
    1,621
    Level
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Question DC390 and iPad 3 gen. compatibility

    Is this radio-dock compatible with iPad 3 generation?

  2. #2
    Moderator
    Points: 9,554, Level: 29
    Level completed: 34%, Points required for next Level: 396
    Overall activity: 11.0%
    Achievements:
    1 year registeredNew Achievement!5000 Experience PointsOverdrive
    Philips - QK's Avatar
    Join Date
    Oct 2011
    Posts
    884
    Points
    9,554
    Level
    29
    Thanks
    11
    Thanked 34 Times in 30 Posts
    Rep Power
    10
    Dear Lech1,

    According to our latest testing report, DC390 is compatible with iPad 3 (both 3G version & 3G + Wi-Fi version).
    It does support playback and charging.

    Kind regards,
    Philips Moderation Team
    Forum Mod

  3. #3
    Bronze Member
    Points: 1,621, Level: 11
    Level completed: 24%, Points required for next Level: 229
    Overall activity: 8.0%
    Achievements:
    1 year registered1000 Experience PointsNew Achievement!

    Join Date
    Apr 2011
    Location
    Poland
    Posts
    40
    Points
    1,621
    Level
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi,

    Are you sure about playback? Charging works but it does play thru DC390, unless some other steps on connection are needed. If I just dock iPad 2 it plays immediately, however iPad 3 plays only thru its internal speaker.

    Kind regards,
    L.

  4. #4
    Moderator
    Points: 9,554, Level: 29
    Level completed: 34%, Points required for next Level: 396
    Overall activity: 11.0%
    Achievements:
    1 year registeredNew Achievement!5000 Experience PointsOverdrive
    Philips - QK's Avatar
    Join Date
    Oct 2011
    Posts
    884
    Points
    9,554
    Level
    29
    Thanks
    11
    Thanked 34 Times in 30 Posts
    Rep Power
    10
    Hi Lech1,

    According to the doc I have on hand, yes it does support iPad 3 playback.
    But if this doesn't work right for you, I will revert this to our development team to have more testing. Will come back to you later on this. Thanks.

    Kind regards,
    Philips Moderation Team
    Forum Mod

  5. #5
    Bronze Member
    Points: 1,621, Level: 11
    Level completed: 24%, Points required for next Level: 229
    Overall activity: 8.0%
    Achievements:
    1 year registered1000 Experience PointsNew Achievement!

    Join Date
    Apr 2011
    Location
    Poland
    Posts
    40
    Points
    1,621
    Level
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi Philips,

    I think, this doc should be reviewed. In my case, only charging works in respect to iPad 3, no audio goes through DC390.

    Kind regards,
    L.

  6. #6
    Moderator
    Points: 9,554, Level: 29
    Level completed: 34%, Points required for next Level: 396
    Overall activity: 11.0%
    Achievements:
    1 year registeredNew Achievement!5000 Experience PointsOverdrive
    Philips - QK's Avatar
    Join Date
    Oct 2011
    Posts
    884
    Points
    9,554
    Level
    29
    Thanks
    11
    Thanked 34 Times in 30 Posts
    Rep Power
    10
    Dear Lech1,

    The team tested this again and confirmed the playback should be supported.
    Could you try resetting your iPad 3 and then try again?

    Kind regards,
    Philips Moderation Team
    Forum Mod

  7. #7
    Bronze Member
    Points: 1,621, Level: 11
    Level completed: 24%, Points required for next Level: 229
    Overall activity: 8.0%
    Achievements:
    1 year registered1000 Experience PointsNew Achievement!

    Join Date
    Apr 2011
    Location
    Poland
    Posts
    40
    Points
    1,621
    Level
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Well, will try later on, however, this was just a brand new iPad 3 out of the box just connected.

  8. #8
    Bronze Member
    Points: 1,621, Level: 11
    Level completed: 24%, Points required for next Level: 229
    Overall activity: 8.0%
    Achievements:
    1 year registered1000 Experience PointsNew Achievement!

    Join Date
    Apr 2011
    Location
    Poland
    Posts
    40
    Points
    1,621
    Level
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I have tried another iPad 3 and this one does not work either.

  9. #9
    Moderator
    Points: 10,990, Level: 31
    Level completed: 63%, Points required for next Level: 260
    Overall activity: 16.0%
    Achievements:
    1 year registered1000 Experience PointsNew Achievement!10000 Experience Points
    Philips - Remko's Avatar
    Join Date
    Jun 2011
    Posts
    555
    Points
    10,990
    Level
    31
    Thanks
    0
    Thanked 5 Times in 2 Posts
    Rep Power
    10
    Hi Lech1,

    Thanks for the input. I have passed it to the development team for further testing.

    Kind regards,
    Forum Mod

  10. #10
    New Member
    Points: 502, Level: 5
    Level completed: 52%, Points required for next Level: 48
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Apr 2012
    Posts
    3
    Points
    502
    Level
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I was interested in this product for a iPad 3 and iPhone 4s combo but noticed a similar complaint on Amazon. It mentioned that after contacting Phillips, a pending update to the unit could be coming rectify the compatibility. Not sure if that's possible. Regardless, I too want to confirm That it will play back audio, not just charging from a ipad3.

    I am still interested but will wait for a confirmation on ipad3 status for full functionality before I purchase.

  11. #11
    Moderator
    Points: 9,554, Level: 29
    Level completed: 34%, Points required for next Level: 396
    Overall activity: 11.0%
    Achievements:
    1 year registeredNew Achievement!5000 Experience PointsOverdrive
    Philips - QK's Avatar
    Join Date
    Oct 2011
    Posts
    884
    Points
    9,554
    Level
    29
    Thanks
    11
    Thanked 34 Times in 30 Posts
    Rep Power
    10
    Dear Ssahnan,

    Thanks for your interest for DC390. From our development team's info, they confirm that the playback is supported. I am checking with the team if they can supply us some evidence. Will let you know later for this.

    Also, for Lech1's issue, we are also looking into that. Will update if I have feedback from the team also.

    Kind regards,
    Philips Moderation Team
    Forum Mod

  12. #12
    New Member
    Points: 535, Level: 5
    Level completed: 85%, Points required for next Level: 15
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Apr 2012
    Posts
    1
    Points
    535
    Level
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi Ssahan,

    Otherwise, there is also the DC291 (I have bought the DC291/12) and this one is supporting charging and playback of Iphone 4S and The new Ipad.

    One remark.
    If you have a back cover then placing of the Ipad3 is impossible on the dock.
    I have a Targus Vucomplete and this one is too thick. Only by tilting the connector to complete vertical (with a permanent home made fixture) the Ipad3 can be placed on the connector.
    I now remove the backcover before placing the ipad on the dock.

    Love the system, marvelous sound from a small box.
    :-)

  13. #13
    New Member
    Points: 505, Level: 5
    Level completed: 55%, Points required for next Level: 45
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Apr 2012
    Posts
    1
    Points
    505
    Level
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I'm the one who wrote the Amazon review. Last night I again could not get the unit to work - when an iPad third generation is docked, the entire unit freezes - all the buttons on the Philips unit are non responsive. Out of six attempts, once was I able to get the radio to not be frozen and unresponsive. As soon as the third gen iPad is removed, the unit responds again to input, buttons work, can turn on the alarms, etc.

    This device clearly is not compatible with the third generation iPad, which was acknowledged when I talked with support in March who kept contacting someone on the tech side there and verified it was a problem they knew about and were working on.

  14. #14
    New Member
    Points: 502, Level: 5
    Level completed: 52%, Points required for next Level: 48
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Apr 2012
    Posts
    3
    Points
    502
    Level
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I have tested on a 291 at a local shop, it worked well, no issues. The dock even easily fit the ipad3 with a smart cover and a incipio smart feather case on the back. Finding a dock to fit all that is pretty rare.

    That said, the lure of the 390 was the dual dock/dual charge. Without that, the 291 doesn't have the lure that drew me to wanting a speaker dock. I'll keep hunting I suppose.

    Thanks for the responses though....

  15. #15
    New Member
    Points: 502, Level: 5
    Level completed: 52%, Points required for next Level: 48
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    Apr 2012
    Posts
    3
    Points
    502
    Level
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Actually, yesterday I tried the ipad3 and iPhone 4s on the 390 at a local apple store and it worked just fine. Charged, played audio, etc.

Page 1 of 2 12 LastLast

Similar Topics

  1. DS1200/12 and iPad (gen 1) - No volume available
    By AnomRake in forum Sound: DS1000- and DS3000-series
    Replies: 8
    Last Post: 02-27-2012, 09:22 AM
  2. 32PFL6606K/02 Compatibility UPC/Cablecom Switterland
    By bitli in forum TV: Software 2011 models
    Replies: 4
    Last Post: 01-11-2012, 06:12 PM
  3. DC390/12 brightness adjustment
    By Lech1 in forum Sound: Other Apple Docking Solutions
    Replies: 6
    Last Post: 12-06-2011, 10:31 AM
  4. 40PFL9715 - cable provider compatibility
    By KeesB in forum TV: Installation
    Replies: 0
    Last Post: 11-25-2011, 10:30 AM
  5. New "MyRemote" Apps. (incl. compatibility list).
    By Philips in forum Apps: MyRemote App (for Android)
    Replies: 0
    Last Post: 08-01-2011, 02:47 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •