Results 1 to 2 of 2
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    New Member
    Points: 522, Level: 5
    Level completed: 72%, Points required for next Level: 28
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    May 2012
    Location
    London, UK
    Posts
    2
    Points
    522
    Level
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Problem with Phillips 42PES0001d/10

    Hi,

    I was wondering whether any of you could help. I have an issue with my TV (I bought it approximately 2.5 years ago).

    About 12 weeks ago and for no reason, the original remote control stopped working. We changed batteries but this made no difference. The odd button worked sporadically but not enough to rely upon so I bought a new universal remote from a well know electrical retailer. This control has also only worked periodically and is not very reliable (it is made by the company One for All).

    I reported this to the place I purchased the TV from and they referred my to another company who told me a technician would call me to arrange a visit. Instead, nobody contacted me and a few weeks later, unexpectedly a cheap (very plasticy) remote control was sent to me as a replacement. Sadly, the same problems are occurring with this control. This leads me to believe that there is a problem with the TV.

    I have cleaned the receiver on the TV and there are not visible problems on the screen or media box. We are also experiencing problems with the signal/reception and availability of channels and services. The indicator bar that appears on screen when changing channels keeps flickering on and off for no reason.

    This may be because we have an internal aerial but this would not explain the problem with the remote controls. I am hoping you can help with some advice. Needless to say, we spent a great deal of money on this TV and 2.5 years down the line we were not expecting any such problems. My mother and father had a Grundig TV for 25 years without problem which cost a fraction of the price. I expect more from Philips.

    Does anyone have any thoughts....

    Cheers,

    Nash

  2. #2
    New Member
    Points: 522, Level: 5
    Level completed: 72%, Points required for next Level: 28
    Overall activity: 0%
    Achievements:
    3 months registered500 Experience PointsNew Achievement!

    Join Date
    May 2012
    Location
    London, UK
    Posts
    2
    Points
    522
    Level
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hey dudes,

    Just a quick update. I noticed that when I use the remote control the indicator on the media hub flashes red every time I press a button, but the TV/hub doesn't actually perform the action at the first time of asking. Sometimes it does not respond at all and has to be switched off from the mains.

    Any words of advice would be really helpful.....

    Thanks

Similar Topics

  1. Philips 42PES0001D/10 off-color error, Panel broken?
    By Bobbie2011 in forum TV: Other
    Replies: 26
    Last Post: 12-03-2012, 10:17 AM
  2. USB PTA01 and WIFI and 42PES0001D/H
    By loekbles in forum TV: Streaming & Network
    Replies: 8
    Last Post: 05-04-2012, 07:20 PM
  3. Dark picture problem 42PES0001D/10
    By tkuyf in forum TV: Other
    Replies: 13
    Last Post: 09-13-2011, 10:09 AM
  4. Problem with 37PFL9603D/10 after firmware update
    By Wolfsherz in forum TV: Other
    Replies: 0
    Last Post: 09-09-2011, 03:54 PM
  5. problem with 32PF7521D/10 wont accept remote instructions
    By Iffeta in forum TV: Connectivity
    Replies: 2
    Last Post: 07-18-2011, 09:14 AM

Tags for this Topic

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •