digital sound stutters regulary.

[Markus77]

I have a strange audio problem, some HD channels (Nederland 1,2,3 HD) the digital sound stutters regulary.

My setup

- Philips 42pfl7606h with CI +
- input Ziggo CI +
- amplifier connected with optical cable

This problem only occurs when I use the dolby digital audio channel and only on the nld 1,2,3 HD Channels dolby digital on the RTL and SBS HD Channels works fine.

[Philips - Thomas]

Hi

which FW do you use on the TV?

Thomas

[Markus77]

Hi Thomas,

i'm using the latest FW on my tv. (000.014.097.000, 2012-04-25)

Mark

[Philips - Thomas]

Hi Markus,

we expect 14.98 to be available this Week, can you please check it with this Version again?

Thanks
Please use the Experience Thread Overview to see when its live.

Regards
Thomas

[Markus77]

Hi Thomas,

I can't find the new firmware on the Philips website.

http://www.philips.nl/c/televisie/70.../nl/?t=support

There is stilll the old version.

Regards

Mark

[Philips - Thomas]

Hi

Software Upgrade

Nieuwste versie: 000.014.098.000, 2012-05-16

don't see that anything is wrong here.

Thomas

[Markus77]

Hi Thomas,

Strange, but thanks.. i will install this version tonight.

Mark

[Markus77]

Hi Thomas,

The update (14.98) did not resolve the problem.

Grt

Mark

[Glubberink]

Hi i am experiencing THE Same problem. Audio hickups on HD channels. Using the same setup as described markus77.

I have the latest firmware 14.98 and still the same problem

Today a repair guy from the company philips hires in the netherlands checked the setup and concluded it is a sw issue...

Help!