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  1. #1
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    Unhappy lost serial number

    Hi everyone ...
    I bought it 1 year and now attempts to connect to the internet, but installing the program asks me the serial, which I lost ..where I can get a new one? thanks

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    Do you have a label on your device? usually on the side or at the bottom...
    the S/N number is the serial number...

  3. #3
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    Quote Originally Posted by kwinnie View Post
    Do you have a label on your device? usually on the side or at the bottom...
    the S/N number is the serial number...
    Yes, but is a 14 digit, software need a 32 caracters serial...
    thanks for replying

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    I think it is asking for something else. Can you post the exact message when connecting to the internet?

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