Results 1 to 3 of 3
  1. #1
    New Member
    Points: 227, Level: 2
    Level completed: 77%, Points required for next Level: 23
    Overall activity: 22.0%
    Achievements:
    New Achievement!31 days registered100 Experience Points

    Join Date
    Jun 2014
    Location
    iklin Malta
    Posts
    5
    Points
    227
    Level
    2
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Unhappy new TV Model 55PUS7809/12

    I bought this new TV Model 55PUS7809/12 and when I came to set the weather application there was already a location in Malta listed. I am having a great doubt that the TV might not be brand new. I already discussed this issue with the agent in Malta (Doneo Malta) and he assured me that the TV is brand new. However, I still have my doubts because my location is not the that had already been listed and so I am thinking if the TV is a second hand one although the technicians opened the box in front of me. I would be really pleased if there is some way that I can discover if the TV is brand new or no.

  2. #2
    Moderator
    Points: 21,019, Level: 44
    Level completed: 30%, Points required for next Level: 631
    Overall activity: 0%
    Achievements:
    New Achievement!Overdrive10000 Experience Points1 year registered
    Philips - Ina's Avatar
    Join Date
    May 2013
    Posts
    3,177
    Points
    21,019
    Level
    44
    Thanks
    44
    Thanked 105 Times in 88 Posts
    Rep Power
    10
    Quote Originally Posted by formula1 View Post
    I bought this new TV Model 55PUS7809/12 and when I came to set the weather application there was already a location in Malta listed. I am having a great doubt that the TV might not be brand new. I already discussed this issue with the agent in Malta (Doneo Malta) and he assured me that the TV is brand new. However, I still have my doubts because my location is not the that had already been listed and so I am thinking if the TV is a second hand one although the technicians opened the box in front of me. I would be really pleased if there is some way that I can discover if the TV is brand new or no.

    Hi formula1.

    It could very well be that that app is able to determine your approximate location by the TV IP address, and therefore have given this as a proposed location.

    We do not have information about the IP capabilities of this app, so you would need to contact the app developers directly for such information.

    However, if you have any concerns about your TV, please contact your dealer directly as they should be able to assist you further.

    There is no function on the TV that lets you as the consumer determine the operational time of the TV.

    Best regards,
    Ina
    Forum Mod

  3. The Following User Says Thank You to Philips - Ina For This Useful Post:

    formula1 (09-04-2014)

  4. #3
    New Member
    Points: 227, Level: 2
    Level completed: 77%, Points required for next Level: 23
    Overall activity: 22.0%
    Achievements:
    New Achievement!31 days registered100 Experience Points

    Join Date
    Jun 2014
    Location
    iklin Malta
    Posts
    5
    Points
    227
    Level
    2
    Thanks
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    it's ok know i re install the tv and and wrong location came back again so that's the prove i was looking for.

Similar Topics

  1. 3d depth not working 55pus7809
    By macdouma in forum TV: 3D
    Replies: 2
    Last Post: 09-18-2014, 06:32 PM
  2. Im lost on all the forums.. Where to find info for 55PUS7809/12
    By cyberbob in forum TV: Software for the 7xx9 series
    Replies: 9
    Last Post: 06-25-2014, 12:21 PM
  3. Application crash with 55PUS7809/12
    By cyberbob in forum Apps: Ambilight TV App for Apple
    Replies: 1
    Last Post: 06-24-2014, 02:42 PM
  4. Can someone tell me what model i have?
    By Simon6911 in forum TV: Other
    Replies: 1
    Last Post: 11-27-2013, 06:28 AM
  5. new model remote control with old model Smart TV
    By tampa_trick in forum TV: Other
    Replies: 2
    Last Post: 07-29-2013, 03:31 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •