MP4 files will not play on BDP5200/12 from DLNA server or USB drive

[TommyBoy]

Hi,

I can not get any MP4 files to play at all on my BDP5200 (software version 1.55) streamed from a DLNA Server or from a USB drive. I have tested both TVersity 1.93-1.97 and TVMobili version 2.1.0.3557 as the DLNA Server. For example all MP4-encoded files downloaded from the Finnish TVKaista-service will not play at all. Just says "unsupported video format".

AVI and MKV-files play fine from the same DLNA server or USB drive.

What can be the issue?

Here are some MediaInfo information of the MP4 files that won't play:

General
Complete name : G:\telkkari\Onnea-onkimassa_2012.05.15_YLE-FEM_22478752.2M.mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42
File size : 339 MiB
Duration : 26mn 6s
Overall bit rate mode : Variable
Overall bit rate : 1 813 Kbps
Encoded date : UTC 2012-05-15 19:10:13
Tagged date : UTC 2012-05-15 19:26:45
Writing application : HandBrake svn3626 2010102901

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Baseline@L2.1
Format settings, CABAC : No
Format settings, ReFrames : 3 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 26mn 6s
Bit rate mode : Variable
Bit rate : 1 650 Kbps
Width : 480 pixels
Height : 272 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.506
Stream size : 308 MiB (91%)
Writing library : x264 core 107
Encoding settings : cabac=0 / ref=3 / deblock=1:0:0 / analyse=0x1:0x111 / me=umh / subme=6 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=0 / weightp=0 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=abr / mbtree=1 / bitrate=1650 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Encoded date : UTC 2012-05-15 19:10:13
Tagged date : UTC 2012-05-15 19:26:45
Color primaries : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M
Transfer characteristics : BT.709-5, BT.1361
Matrix coefficients : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 26mn 6s
Bit rate mode : Variable
Bit rate : 160 Kbps
Maximum bit rate : 290 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 29.9 MiB (9%)
Language : English
Encoded date : UTC 2012-05-15 19:10:13
Tagged date : UTC 2012-05-15 19:26:45

General
Complete name : D:\movies\Children\RIO.2011.mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42
File size : 827 MiB
Duration : 1h 32mn
Overall bit rate mode : Variable
Overall bit rate : 1 257 Kbps
Encoded date : UTC 2011-09-01 20:25:04
Tagged date : UTC 2011-09-01 20:46:52

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L3.0
Format settings, CABAC : Yes
Format settings, ReFrames : 1 frame
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 1h 32mn
Bit rate mode : Variable
Bit rate : 806 Kbps
Width : 720 pixels
Height : 302 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 25.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.148
Stream size : 530 MiB (64%)
Writing library : x264 core
Encoded date : UTC 2011-09-01 20:25:04
Tagged date : UTC 2011-09-01 20:46:43
Color primaries : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M
Transfer characteristics : BT.709-5, BT.1361
Matrix coefficients : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 1h 31mn
Bit rate mode : Variable
Bit rate : 448 Kbps
Maximum bit rate : 597 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 295 MiB (36%)
Encoded date : UTC 2011-09-01 20:25:04
Tagged date : UTC 2011-09-01 20:46:31

[tripodzid]

Do you think you need a high-speed USB drive to have this work? I haven't tried it though, but was thinking to buy one.

[Luth]

Does the file work when playing it from a disc?

At least variable framerates do not work, maybe same with the "Bit rate mode : Variable" you have there.

[TommyBoy]

I have not tried playing the files from a disc. Now I found some MP4 files on the internet that the player actually plays through DLNA or a USB stick. To me the issue seems that BDP5200 has a very limited support of different kinds of MP4 files. As mentioned none of MP4 files that are created by the very popular TVKaista-tv service in Finland will play on the player. These files are played fine on the popular Western Digital WD TV Live. Has Phillips any plans to add support to more file formats in future firmware updates?

[Toengel]

Hi,

see details on codecs here: http://www.supportforum.philips.com/...le-for-BDP-HTS

Toengel@Alex