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  1. #1
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    Unhappy lost serial number

    Hi everyone ...
    I bought it 1 year and now attempts to connect to the internet, but installing the program asks me the serial, which I lost ..where I can get a new one? thanks

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    Do you have a label on your device? usually on the side or at the bottom...
    the S/N number is the serial number...

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    Quote Originally Posted by kwinnie View Post
    Do you have a label on your device? usually on the side or at the bottom...
    the S/N number is the serial number...
    Yes, but is a 14 digit, software need a 32 caracters serial...
    thanks for replying

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    I think it is asking for something else. Can you post the exact message when connecting to the internet?

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    Hello participants of the thread and forum members in general!

    Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

    Kind regards
    Philips – Katerina

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