Results 1 to 4 of 4
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    New Member
    Points: 477, Level: 5
    Level completed: 27%, Points required for next Level: 73
    Overall activity: 0%
    Achievements:
    3 months registeredTagger Second Class250 Experience PointsNew Achievement!

    Join Date
    May 2012
    Location
    new jersey/usa
    Posts
    1
    Points
    477
    Level
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    DS7550 and others will not work with latest Iphone update

    I updated my iphone with the latest update (5.1.1). I bought a docking speaker, it worked for my husband who had not done the update, but it did not work for me. We bought this phillips speaker, the same model that the apple website sells, and again it says on my phone that apple does not support this product, but it works for my husband. For the first speaker I called that company, they were aware of the situation but told me just to take the product back. Once I got this phillips and it said the same, I contacted apple. Apparently this issue is so "new" they do not have their engineers working on it as of yet. if this is happening to you PLEASE CALL APPLE TO COMPLAIN. that is the only way their engineers will work on it. Apple asked me to report this to Phillips so the Phillips engineers and tech folks can work on it as well. It may be that phillips has just not updated their support applications to handle the 5.1.1. In the meantime, i can't use my speakers unless I hook up an auxilary cord. ANNOYING.

  2. #2
    Platinum Member
    Points: 2,996, Level: 15
    Level completed: 82%, Points required for next Level: 54
    Overall activity: 0%
    Achievements:
    1 year registered1000 Experience PointsOverdriveNew Achievement!
    Oscar's Avatar
    Join Date
    Feb 2011
    Posts
    721
    Points
    2,996
    Level
    15
    Thanks
    1
    Thanked 5 Times in 5 Posts
    Rep Power
    5
    Did you try this: 1) Resetting your iPhone/ iPod by holding the power button and the home button simultaneously until it goes to restart
    2) Disconnecting your player by 30 mins and retry again

  3. #3
    Bronze Member
    Points: 418, Level: 4
    Level completed: 68%, Points required for next Level: 32
    Overall activity: 0%
    Achievements:
    3 months registered250 Experience PointsNew Achievement!

    Join Date
    Jul 2012
    Posts
    44
    Points
    418
    Level
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I also got this problem before when I upgraded to 5.1.1 firmware. Anyway, I sold it to a friend on the same price since I just bought it. So for me, I got nothing to worry.

  4. #4
    Moderator
    Points: 4,992, Level: 20
    Level completed: 86%, Points required for next Level: 58
    Overall activity: 100.0%
    Achievements:
    New Achievement!31 days registeredOverdrive1000 Experience Points
    Awards:
    Frequent Poster
    Philips - Katerina's Avatar
    Join Date
    Jun 2015
    Posts
    2,347
    Points
    4,992
    Level
    20
    Thanks
    2
    Thanked 9 Times in 9 Posts
    Rep Power
    3
    Hello participants of the thread and forum members in general!

    Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

    Kind regards
    Philips Ė Katerina

Similar Topics

  1. Latest Firmware Update does not fix Airplay connectivity issues DS9800W
    By zoyss in forum Sound: DS8000- and DS9000-series
    Replies: 14
    Last Post: 08-24-2015, 08:12 AM
  2. remote does not work with iPad and iPhone
    By cwerner in forum TV Remote Control and Ambilight Apps
    Replies: 2
    Last Post: 03-28-2012, 09:16 AM
  3. MyRemote is not available for IPhone
    By Alberto Virella in forum TV Remote Control and Ambilight Apps
    Replies: 2
    Last Post: 12-03-2011, 08:16 AM
  4. Problem with latest update for 32PFL7623D
    By igoekev in forum TV: Software 2013 models and older
    Replies: 1
    Last Post: 10-26-2011, 01:44 PM
  5. New update Philips 32PFL9606H/12 doesnt work!
    By Mickey79 in forum Smart TV: Apps
    Replies: 1
    Last Post: 07-31-2011, 04:24 PM

Tags for this Topic

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •