05-26-2012, 02:06 PM #1
- Join Date
- May 2012
- Thanked 0 Times in 0 Posts
- Rep Power
42PFL4007H/12 Can't retrieve a license key
yesterday I bought a new 42PFL4007H/12.
Since there was no CD with software in the package, I registered the TV here in the Philips website. I saw I can download the MediaServer software and can obtain a license key for it.
However, no matter what I do and what browser and OS I use, the "Retrieve license key" button does nothing (as shown in the attached screenshot).
I will be really thankful to any help or advice on that issue.
I tried the following devices/OS/browsers:
Desktop PC running Windows 7 with IExplorer 9, Mozilla Firefox 12.0 and Google Chrome 19.0
Netbook running Windows XP Home Edition with IExplorer 8, Google Chrome 19.0
Samsung Galaxy Tab 10.1 running Android ICS 4.0 with the default browser
LG Optimus 7 running Windows Phone 7.5 with IExplorer 9
All failed when clicking on the "Retrieve license key" button
By Yam in forum Smart TV: SoftwareReplies: 6Last Post: 08-09-2012, 08:23 PM
By marcdt in forum TV: Streaming & NetworkReplies: 7Last Post: 05-23-2012, 06:11 PM
By Octavbanu in forum TV: User InterfaceReplies: 8Last Post: 05-08-2012, 08:19 AM
By bta in forum Smart TV: User InterfaceReplies: 0Last Post: 09-13-2011, 05:25 PM
By Ingrid in forum Smart TV: InstallationReplies: 3Last Post: 03-07-2011, 10:28 PM