Phillips SPA5300/10 problem

[john3]

Same problem here as well SPA 5300/10 JT1A1139007520 similar number to another poster not in suspected batch but with similar problem. Light pulsating no sound.

I have lost guarantee as was bought on internet then computer broke so lost all mails. I assume serial number will show age of unit less than a year old.

I bought it because of Philips name and perhaps they have a resistor/ capacitor problem that breaks before end of guarantee rather than 1 day following end of guarantee.

I shall ring support tomorrow and if I have no joy I shall not be recommending/buying Phillips products in the future nor will my children and many friends.

Very very disappointed.

[Philips - Remko]

Dear yeltz83 & john3,

Your devices are coming from a patch that we suspect we have a resistor issue.

For this, please contact your local service centre. Please go to www.philips.com/support > contact to call the call centre first.

Kind regards,

[yeltz83]

Sorted! (Took it back, got my money back and bought a Woxter system instead. Doesn´t look as nice, but it works!!)

[Elias]

i have the same problem with the sound, the light goes low and the sound comes and goes, my s/n: JT1A1151002101

WHAT DO I DO? IM NOT ABLE TO PURCHASE NEW SPEAKERS.

[teslawolf]

I recently purchased these speakers and ended up in the same mess. I was playing a song, and the speakers suddenly failed, no sound output at all. The power light which was glowing bright green now glows very dim and brightens up for a few seconds when the device is switched off.

Serial number: JT1A1208000475

Is this an issue with a certain bad batch of products or a general design flaw?

[The-Elt]

Hi, Jonathan here, I'm having the same problem as described above and it is now the second set of these speakers that have broken on me, both sets not even lasting a month of use.

I have had a very good experience with Philips in the past, these were to replace my 1300/00 set that was getting on a bit. It would be very disappointing if this can not be fixed.

Model
SPA5300/10
S/N:JT1A1209001807

Any help will be appreciated, Thanks.

[teslawolf]

My replacement unit JT1A1208000185 has also failed in a similar way, producing very weak and crackling sound with a very dim power light. Is there any fix to this problem at all? The unit design appears to be fundamentally flawed.

[MarkH7895]

Hello, I too am having these same problems. The light on the volume wheel is dim and my computer is showing me that music is playing. I think I may have the resistor issue, here is my serial number, please reply quickly.
JT1A1149002610

[chetan]

Same problem with my philips speakers spa 5300

so what is the solution for this power issue

[Oscar]

Whats your serial number

[dineshdhakal]

Dear Moderator,

I bought my Philips SPA5300/10 speakers 2 months ago, and now they have suddenly stopped working. The indicator light is dim and there is no sound at all from the speakers. After a couple of days of research, I've come to understand that there was a problem with the speakers and I'm not the only one facing this problem.

I contacted the customer care in India and they have asked me to take the speakers to the service center. Sadly, the nearest service center from my place is 65-70 kms away. I being a college student staying in hostels do not have any means to travel so far. Hence, I requested a service person to be sent for the repair work. But, nothing has been done to resolve this issue.

I am really irritated with the quality of your product as well as the poor service to rectify a well known and widely faced defect in the product. This is a final request from my side to you to kindly resolve this issue or return me my money back. I had never expected something of this sort from a well know brand like yours. I have vowed to never buy a philips product again. Only when something is done to resolve my issue, I shall stand corrected.

Hope to hear from you soon.

The serial no of my product is : JT1A1208001270

[kirukp]

Hi Moderator, I am facing the same problem mentioned here. The speakers SPA5300/10 stopped working after 50 days use. But before going to the service centre, I would like to know if a permanent fix is identified yet. As you have stated in your earlier reply, is there any feedback from your quality team? Hoping for a quick response. TIA.

-kiru

[Oscar]

better give your serial number also

[kirukp]

My serial is JT1A1208001064

[Philips - Remko]

Dear kirukp,

Your device is coming from a patch that we suspect we have a resistor issue.

For this, please contact your local service centre. Please go to www.philips.com/support > contact to call the call centre first.

Kind regards,