No sound from 40PFL7705DV's coax digital output to soundbar

[enforsyth]

I have a 40PFL7705DV TV with software version PHL-0DA_713_0. The TV's coax digital output is connected to a Haier soundbar's (model SBEV40-SLIM) optical digital input via a coax to optical converter. However, I do not get sound from either over the air TV or roku (connected to the TV via HDMI) through the soundbar when its S/PDIF mode is selected.

I verified the problem is not with the soundbar, cords, or converter since I get sound when it is connected to a different television set's coax digital output. As such, I think it must be an issue with a setting on my Philips TV.

I appreciate any insight or advice on how to fix this issue. Thanks!

[Philips - Benedickte]

I have a 40PFL7705DV TV with software version PHL-0DA_713_0. The TV's coax digital output is connected to a Haier soundbar's (model SBEV40-SLIM) optical digital input via a coax to optical converter. However, I do not get sound from either over the air TV or roku (connected to the TV via HDMI) through the soundbar when its S/PDIF mode is selected.

I verified the problem is not with the soundbar, cords, or converter since I get sound when it is connected to a different television set's coax digital output. As such, I think it must be an issue with a setting on my Philips TV.

I appreciate any insight or advice on how to fix this issue. Thanks!

Hi enforsyth.

First of all welcome to our forum!

I have looked into this and you need to contact your local costumer service for more support for you TV. Information you will find on this link : http://www.support.philips.com/suppo...userCountry=us

Best Regards
Benedickte