I have always had philips, always! Everything has been fine until last year I bought Star Wars, very excited and then when I put it in it didn't play. Upgraded and it worked fine. Now it won't play again, if I upgrade its starts and then won't do anything and I have to unplug and start again. Very dissopointed. Was going to buy a philips player for my work as we are looking to buy one for the service users, I'm afraid I will probably go with LG or Samsung from now on