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  1. 06-01-2012, 05:55 PM #1
    Gojca
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    Problem with guide on screen 37PFL7605/M8

    Hi the local support center for trouble with Net Tv upgrade my firmware, but there is no more the guide on screen, instead there is an "?". I try to install it by .upg file but the tv does not recognise the file.
  2. 06-01-2012, 06:05 PM #2
    Toengel
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    Hi,

    what do you mean with "guide"? The Help or the EPG?

    Toengel@Alex
  3. 06-01-2012, 06:10 PM #3
    Gojca
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    Yes! The help guide!
  4. 06-01-2012, 06:21 PM #4
    Toengel
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    Hi,

    as far as I know, this can only be solved by a technican.

    Which firmware is installed on your TV?

    Toengel@Alex
  5. 06-01-2012, 06:29 PM #5
    Gojca
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    The latest version .47
  6. 06-01-2012, 06:35 PM #6
    Toengel
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    Hi,

    you can do one thing - install the "manual update software":

    Instructions:
    http://www.p4c.philips.com/files/3/3...08_min_ita.pdf

    Manual Update:
    http://www.p4c.philips.com/files/3/3...08_mus_ita.zip

    Maybe this helps.

    Toengel@Alex
  7. 06-01-2012, 07:07 PM #7
    Gojca
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    Thanks Alex I did it before, but when I insert the usb device the TV doesn't recognize the file .upg
  8. 06-01-2012, 07:26 PM #8
    Toengel
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    Hi,

    - format USB stick with FAT
    - create folder "upgrades"
    - copy the upg file into that folder

    - on TV go to Configuration
    - software (on right page)
    - local updates

    If that does not work, try to rename the upg file to e.g. test.upg

    Toengel@Alex
  9. 06-01-2012, 07:32 PM #9
    Gojca
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    No, I didn't create the folder upgrades!!!!! Sh.....t!
  10. 06-01-2012, 07:45 PM #10
    Gojca
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    Fantastic!!!! Thank you Alex!!!! Great! Thanks for your time!
  11. 06-01-2012, 08:07 PM #11
    Toengel
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    Hi,

    always a pleasure...

    Toengel@Alex
  12. 06-01-2012, 08:14 PM #12
    Gojca
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    Very kind!!!!
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