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  1. #1
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    TV irrevocably crashes when attempting to watch .mkv file in 3D

    TV: 32PDL7906T/12 Q5551-0.14.98.0

    File details
    Video: MPEG4 Video (H264) 1920x1080 29.97fps [Video]
    Audio: Dolby AC3 44100Hz stereo 1411kbps [Audio]

    Side-by-side 3D. 2D playback is fine.

    When selecting Adjust / 3D-side by side the playback freezes and then the TV shuts down and restarts. Is this a known issue?

    Technical details
    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : Baseline@L1.3
    Format settings, CABAC : No
    Format settings, ReFrames : 1 frame
    Format settings, GOP : M=1, N=12
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 4mn 38s
    Bit rate : 7 784 Kbps
    Width : 1920 pixels
    Height : 1080 pixels
    Display aspect ratio : 16:9
    Frame rate : 29.970 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.125
    Stream size : 259 MiB (97%)
    Default : Yes
    Forced : No

    Audio
    ID : 2
    Format : AC-3
    Format/Info : Audio Coding 3
    Mode extension : CM (complete main)
    Codec ID : A_AC3
    Duration : 4mn 38s
    Bit rate mode : Constant
    Bit rate : 64.0 Kbps
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 44.1 KHz
    Bit depth : 16 bits
    Compression mode : Lossy
    Stream size : 2.13 MiB (1%)
    Default : Yes
    Forced : No

  2. #2
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    Quote Originally Posted by DunxUK View Post
    TV: 32PDL7906T/12 Q5551-0.14.98.0

    File details
    Video: MPEG4 Video (H264) 1920x1080 29.97fps [Video]
    Audio: Dolby AC3 44100Hz stereo 1411kbps [Audio]

    Side-by-side 3D. 2D playback is fine.

    When selecting Adjust / 3D-side by side the playback freezes and then the TV shuts down and restarts. Is this a known issue?

    Technical details
    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : Baseline@L1.3
    Format settings, CABAC : No
    Format settings, ReFrames : 1 frame
    Format settings, GOP : M=1, N=12
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 4mn 38s
    Bit rate : 7 784 Kbps
    Width : 1920 pixels
    Height : 1080 pixels
    Display aspect ratio : 16:9
    Frame rate : 29.970 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.125
    Stream size : 259 MiB (97%)
    Default : Yes
    Forced : No

    Audio
    ID : 2
    Format : AC-3
    Format/Info : Audio Coding 3
    Mode extension : CM (complete main)
    Codec ID : A_AC3
    Duration : 4mn 38s
    Bit rate mode : Constant
    Bit rate : 64.0 Kbps
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 44.1 KHz
    Bit depth : 16 bits
    Compression mode : Lossy
    Stream size : 2.13 MiB (1%)
    Default : Yes
    Forced : No

    Hi Dunx

    Welcome to the forum. I can see you've posted several post, regarding this i would like some more information to identify the problem you are experiencing.
    What are you trying to watch this from? USB, PC, bluray player?
    Does this happen to all 3D films if from a 3D bluray player, or just 1?


    Benedickte
    Forum Mod

  3. #3
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    Hiya Benedickte!

    This is a file on a usb stick, also tried playing it through the media sharing over the wireless. Plays fine as 2D but crashes the set when you try to set it to 3D.

    This is the only 3D file I have, I downloaded it specially to see what 3D looked like!

    Cheers

    D.

  4. #4
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    Hi again

    Just tried to show a normal 'HD' broadcast in 3D (even though it wasn't a 3D broadcast) and that worked fine, so it is something to do with file playback. I can give you a link to the original file if you wish, or possibly someone can link me to a sample file that is known to work?

    Yes I have had a few posts! Don't get the wrong idea, I really like this TV, but the user interface is clumsy and shoddily done which is a great pity.

    Unfortunately this is our first non-CRT TV so we have the additional culture-shock of modern TV weirdness, like the way it makes movies look like cheap studio television productions. Perhaps trying to smooth everything has its drawbacks! Maybe an option to fade from frame to frame at 400hz instead of creating new intermediate frames?

    The inability to schedule record from UK Freeview just because its format isn't compatible with the Philips website is an unjustified one and points to arrogant management culture, nobody else has this 'problem' and there is nothing to stop the developers adding this feature to the broadcast EPG under the 'better than not at all' proviso.

    Being able to hide unwanted channels from the EPG is also easy to implement, and is on every Philips DTV box ever made. Why not invite the set top box development team to add their input..? As it stands this television is not suitable for any house with small reading-age children if your DTV provider has lots of explicitly named smut channels.

    Ambilight is great, everyone likes it and the set itself has a lovely design to it. Pity the USB ports etc are next to the ambilights so that anything plugged in produces a spray of multicoloured shadows. Does anyone actually test stuff in prototype?

    So thanks again for any help you can offer, we are all curious as to what the 3D is actually like! Maybe Philips can add a 3D demo to the Hi-Def demo in future firmware releases!

    Cheers

    D.

  5. #5
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    Quote Originally Posted by DunxUK View Post
    I can give you a link to the original file if you wish, or possibly someone can link me to a sample file that is known to work?
    A link to the file you are using is probably helpful as other people will be able to test it.

    If you are curious on how 3D looks, you can search youtube for a few 3D side-by-side videos.
    It's a little difficult to find "real" 3D videos on youtube, which are side-by-side and there are a lot of crappy ones, which are converted and not real 3D, but there are some good ones around.

    For example, try this one: "Avatar 3D Trailer German" http://www.youtube.com/watch?v=lK5jX2VLmi8

  6. #6
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    We tried a 3D Sony trailer on the youtube net app, but it was impossible to engage 3D. It was a side-by-side HD video: http://www.youtube.com/watch?v=9h0ZrMB1TI4

    Although the options to select 3D and side-by-side were there, selecting them made no difference to the picture other than making it slightly brighter, the image stayed resolutely as two side-by-side images

  7. #7
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    Quote Originally Posted by DunxUK View Post
    We tried a 3D Sony trailer on the youtube net app, but it was impossible to engage 3D. It was a side-by-side HD video: http://www.youtube.com/watch?v=9h0ZrMB1TI4

    Although the options to select 3D and side-by-side were there, selecting them made no difference to the picture other than making it slightly brighter, the image stayed resolutely as two side-by-side images
    @DunxUK: Can you try the suggestions from this post #79:

    - Dislable Clear LCD
    - Disable Perfect Motion

    and try to play the 3D files through USB again?

  8. #8
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    There are a lot of movie trailers in 3D that you can find in Youtube. Does it also crash if you watch these trailers from your TV?

  9. #9
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    Quote Originally Posted by DunxUK View Post
    TV: 32PDL7906T/12 Q5551-0.14.98.0

    File details
    Video: MPEG4 Video (H264) 1920x1080 29.97fps [Video]
    Audio: Dolby AC3 44100Hz stereo 1411kbps [Audio]

    Side-by-side 3D. 2D playback is fine.

    When selecting Adjust / 3D-side by side the playback freezes and then the TV shuts down and restarts. Is this a known issue?

    Technical details
    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : Baseline@L1.3
    Format settings, CABAC : No
    Format settings, ReFrames : 1 frame
    Format settings, GOP : M=1, N=12
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 4mn 38s
    Bit rate : 7 784 Kbps
    Width : 1920 pixels
    Height : 1080 pixels
    Display aspect ratio : 16:9
    Frame rate : 29.970 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.125
    Stream size : 259 MiB (97%)
    Default : Yes
    Forced : No

    Audio
    ID : 2
    Format : AC-3
    Format/Info : Audio Coding 3
    Mode extension : CM (complete main)
    Codec ID : A_AC3
    Duration : 4mn 38s
    Bit rate mode : Constant
    Bit rate : 64.0 Kbps
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 44.1 KHz
    Bit depth : 16 bits
    Compression mode : Lossy
    Stream size : 2.13 MiB (1%)
    Default : Yes
    Forced : No
    I have had the same problem, renaming the file extension to .mp4 solves it and then plays fine. Hope this helps you out.

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