I have followed all the instructions to the letter (many times) and can only get the speaker to play via Media Manager on my iMac. They all see each other, MediaManager can see my iPhone music but when I try to get the music to stream from the phone nothing happens? I chatted with customer support and they said it was Apples problem not theirs! - not the response I had hoped for needless to say. Can anyone help before I send it back?