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  1. 06-07-2012, 10:30 PM #1
    Tesla
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    Audio sync issues

    Hello first post and hope I can get some help.

    Recently bought a 5.1 Blue ray home cinema works well but the audio isn't leading the video its lagging it.

    On the home cinema you can delay the audio but I need to speed it up. The home cinema only goes to 0 at the negative end no - so I'm stuck. Have tried many times at trying to sync thinking it was the other way but I'm now sure the audio needs to be sped up.

    I have a Samsung 46d5520. Unfortunately it hasn't got arc-hdmi so the home cinema is connected to the TV with a hdmi and an optical cable.

    When watching a DVD or Blue-ray there is no sync issue but watching TV the problem is there and I'm stumped as to how I can resolve this.
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  2. 06-07-2012, 10:39 PM #2
    Tesla
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    Quote Originally Posted by Tesla View Post
    Hello first post and hope I can get some help.

    Recently bought a 5.1 Blue ray home cinema works well but the audio isn't leading the video its lagging it.

    On the home cinema you can delay the audio but I need to speed it up. The home cinema only goes to 0 at the negative end no - so I'm stuck. Have tried many times at trying to sync thinking it was the other way but I'm now sure the audio needs to be sped up.

    I have a Samsung 46d5520. Unfortunately it hasn't got arc-hdmi so the home cinema is connected to the TV with a hdmi and an optical cable.

    When watching a DVD or Blue-ray there is no sync issue but watching TV the problem is there and I'm stumped as to how I can resolve this.
    Sorry forgot model and versions

    Model HTS3541/05
    Versions

    System SW 1.32.00
    Subsystem SW 18-00-22-00
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  3. 06-08-2012, 06:07 AM #3
    Philips - QK
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    Dear Tesla,

    Please try upgrading the firmware. From firmware v.1.38 onwards, this issue should be resolved.
    http://www.p4c.philips.com/cgi-bin/d...&slg=en&scy=GB
    Thanks.

    Kind regards,
    Philips Moderation Team
    Forum Mod
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  4. 06-08-2012, 08:51 PM #4
    Tesla
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    OK connected Ethernet to home cinema did search for software and get the message "No valid software found"
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  5. 06-08-2012, 09:05 PM #5
    Toengel
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    Hi,

    please check support website and update via USB Stick (remove any disc before).

    Toengel@Alex
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  6. 06-09-2012, 07:47 PM #6
    Tesla
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    Cheers for the help new software cured the problem. Thank you.
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