37pfl9732D/10 HDMI problem

[JeeDee]

He people,

Probably an old problem but I would like some help solving it. 3 items: TV (9732), dvd/receiver (Harman kardon HS200) and Humax 5200c. All connected with HDMI. I used to have a samsung box H360R but replaced it with the humax. Problem is that if I want to view a dvd and switch on my set, humax on standby, I do not get any picture (green screen) just sound. If I activate my humax I suddenly have picture and sound. Switch-off humax (standby), picture gone => black screen and just sound. Tried different hdmi connections, different cables no solution. Looks like a sort of hdmi handskaking thing. If there's no "signal" on my humax (hdmi) connection, the other hdmi connection (DVD/stereo set) goes black. I already use the latest firmware on TV (2009) and hdmi control = no so.....any suggestions?

JD

[Philips - Benedickte]

He people,

Probably an old problem but I would like some help solving it. 3 items: TV (9732), dvd/receiver (Harman kardon HS200) and Humax 5200c. All connected with HDMI. I used to have a samsung box H360R but replaced it with the humax. Problem is that if I want to view a dvd and switch on my set, humax on standby, I do not get any picture (green screen) just sound. If I activate my humax I suddenly have picture and sound. Switch-off humax (standby), picture gone => black screen and just sound. Tried different hdmi connections, different cables no solution. Looks like a sort of hdmi handskaking thing. If there's no "signal" on my humax (hdmi) connection, the other hdmi connection (DVD/stereo set) goes black. I already use the latest firmware on TV (2009) and hdmi control = no so.....any suggestions?

JD

Hi JD.

Have you tried to play a DVD when the Humax is disconnected? and if so what was the result of this?
If you haven't tried, could you please try this and come back with an update?
Could you also please confirm the Software version you have in your TV as you just mentioned the latest from 2009.

Thanks

Benedickte

[JeeDee]

Benedickte,

Yes I have tried it and the DVD works fine if the humax is disconnected.

Release for TV520 R1:
Software version is Q581E-0.64.14.22
11/02/2009 17:51.29

Reg, JD

[Philips - Benedickte]

Benedickte,

Yes I have tried it and the DVD works fine if the humax is disconnected.

Release for TV520 R1:
Software version is Q581E-0.64.14.22
11/02/2009 17:51.29

Reg, JD

Hi JD.

Thank you for that information.

I would advice you to try changing the connections around.

Please update me on status. Thank you

Have a good weekend!

Benedickte