Hi, hope someone can help.

I have a 37PFL7605 TV, firmware version Q5551-

I want to update to the latest firmware version, but no matter how many times I try it, the firmware upgrade process stops towards the end.

The loading and validating stages complete properly and 'programming' seems to be working, but once the progress bar gets almost to the end, I see the message:

"The software update could not be completed.

Remove any inserted USB devices and restart the TV"

How can I get past this? I have a problem with audio dropping out on HDMI - I hope the new firmware will fix this, but I cannot get the TV to flash it correctly.

Please help....