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  1. #1
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    Navigation in address book on VOIP855 no longer possible

    Hi,

    I am using a VOIP8551B/26 Skype phone. When opening Contacts through the "S"-button, I can only press the down-arrow 5 times, and then the navigation gets locked (can no longer move up or down in the contacts list). The only way to get out of this menu is to press the back-button. Since navigation gets locked, I assume this to be a telephone and not a Skype issue.

    Another thing that currently doesn't work is the feature when pressing the first button of a name, the list with name starting with that letter does not pop up. Looks like there is something terribly wrong with the contact list.

    I have tried to reset the phone, turn it on and off and remove the batteries for a while - no progress. Any idea how to solve this?

    BR

    Matzmax

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    It might be possible that the only contacts you are see in your end are the ones that are currently available. That is why you might think you only have limited scrolls.

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    Quote Originally Posted by nimbystripes View Post
    It might be possible that the only contacts you are see in your end are the ones that are currently available. That is why you might think you only have limited scrolls.
    hej Nimbystripes,

    good point, but we can usually see all our contacts in the contact list. Funny enough it suddenly worked. Again. Don't know what I did or what was changed, but the problem seems to be solved for now and I simply hope it won't come back ;-)

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    Hello participants of the thread and forum members in general!

    Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

    Kind regards
    Philips – Katerina

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