Update your firmware to enjoy Spotify on NP3700

[Philips - QK]

Introduction

Software version: V3.17S




Benefits:

1. Listen to over 15 million songs on your device. This software update brings you the music service from Spotify. With Spotify, you now have access to unlimited music and make it easy to discover music on NP3700*.

After your NP3700 has been upgraded to the latest software, click “OK” on the remote control when you see an “OSS message” shown on the device to restart and begin enjoying Spotify. If you are already a Spotify Premium account user, simply go to Online Music Service in the menu item, select Spotify and enter your Spotify Premium account information. Once logged in, you can enjoy millions of tracks at any time you like.

Spotify music service is currently available in Sweden, Norway, Finland, the UK, the US, France, Spain, the Netherlands, Belgium, Switzerland, Austria, Germany and Denmark. If you are not yet a registered Spotify Premium account user and would like to learn about Premium account registration information, please visit http://www.spotify.com to find out more information.

* Please note that this device supports up to 70 playlists and 2500 tracks. Please visit our support website at www.philips.com/support more information.

2. ALARM feature includes “DAY OF THE WEEK” selection

3. You can now obtain latest weather forecasting information from Accuweather in device standby mode. Your default city setting is set based on your Internet connection location (IP location). You can change the city setting via /ONLINE-SERVICES/ACCUWEATHER. To switch temperature unit between fahrenheit to celsius, go to /SETTINGS/Unit of measure. For more information about Accuweather, please visit www.accuweather.com.

NOTE: Starting with this software version, we have disabled Ogg Vorbis decoder support on this device.


Software Version Verification Procedure


1. In active mode, press the SETTINGS button on the remote control.
2. Press to select Information, press OK.
3. Press to highlight Software version: and the display will scroll to indicate the current software version your device is having.



How do I update the software on my device?

Make sure that your device has established a valid Internet connection with your router.

1. In active mode, press the SETTINGS button on your device remote control.
2. Press to select Check for software upgrades, press OK.
3. It will then check with the server whether there is newer software available. If there is a newer one, the screen would show:

New software is available for your product. Do you wish to install the software (see manual for conditions)?

4. Click Yes to start downloading the new software via the Internet.
5. After finish downloading the new software, the device will automatically start upgrading to the new one.
6. After the upgrade has finished, device will restart and you can then enjoy the device again.

[Jabro54]

After the latest update from last night showed that after restarting the display in the "maximum dimmed" stood.
Have a totally darkened room, where the display was barely distinguishable, the correct settings back can take.

Still a bit sloppy Philips.

[jurekcy]

And now the song title and artist is displayed during internet radio playback! I didn't think i will see it happen Very good update!

[agarius]

3. You can now obtain latest weather forecasting information from Accuweather in device standby mode. Your default city setting is set based on your Internet connection location (IP location). You can change the city setting via /ONLINE-SERVICES/ACCUWEATHER. To switch temperature unit between fahrenheit to celsius, go to /SETTINGS/Unit of measure. For more information about Accuweather, please visit www.accuweather.com.

How to change and store my locale city? My provider-ip is 800km southly from my home

[jurekcy]

How to change and store my locale city? My provider-ip is 800km southly from my home

Well I don't know it either - I tried to do it via online services and with device settings. Via online services there's no settings for accuweather, and with device's menu you can change it for a while but after power off and on the setting is back. Fortunatelly my provider is 20km from my home.

What I do not like is that during the sunny day you cannot see anything on the device's display - current time is displayed with white font and the background is light-blue with white (!) image of sky. Great idea....

[theplim]

I have just loaded the latest 'upgrade', which apparently appears to be in fact a 'downgrade', since i can no longer play approx 70% (about 130Gb) of my music held on my music server because it is in Ogg format. I bought the NP3700 specifically to play that file format, which it did very satisfactorily until this mornings downgrade, now i only have access to the 30% which is in MP3 format.
Are you going to release another update very quickly to restore the Ogg support.

[Philips - QK]

Dear theplim,

Please be noted that a PM has been sent to you. Kindly check your inbox.

Thank you.

Kind regards,
Philips Moderation Team

[joxn]

Just to also add this to this thread: after installing the update my device died. I could not restart it.
I reached Customer Support and they will pick it up tomorrow to fix it.

I have been saying this before and I will say this again: Dear Philips, your hardware is great, but your software is extremely bad. Since new devices are more and more like computers that run software, you should consider either to open source your software to let the community develop and bug fix for you or you should outsource your software development devision to a more capable provider.

[stbn]

Where can I switch off this extremely anyoing Accuweather feature???
I don't even know city shown in the standby screen! Furthermore I'm using the device as alarm clock: now my sleepingroom is bright as day or I can't read the time anymore!

[fromsomewhere]

Where can I switch off this extremely anyoing Accuweather feature???
I don't even know city shown in the standby screen! Furthermore I'm using the device as alarm clock: now my sleepingroom is bright as day or I can't read the time anymore!

Hi

Did you try display brightness setting for standby mode under display setting? with an adjustment there , the prob should be tackled ? ( do not forget to click OK after setting the brightness

[rnmboon]

NOTE: Starting with this software version, we have disabled Ogg Vorbis decoder support on this device.

I am somewhat stunned by this news. One of the reasons why I originally bought the NP3700 was because it is one of the few network players that supports Ogg Vorbis. I am now no longer able to play the music on my NAS.

Is the removal of Ogg-support permanent? I dearly hope not.

[stbn]

Hi

Did you try display brightness setting for standby mode under display setting? with an adjustment there , the prob should be tackled ? ( do not forget to click OK after setting the brightness

Hi, thanks - sure I did: either you see nothing (dimmed) or the room is bright as day (not dimmed). The dimmed clock, white numbers on black background, was fine. Other issue is of course, that the info dispayed is simply worth nothing, because it is not "my" local weather. As far as I know the weather location cannot be changed manually on the standby screen, nor can it be switched off completely. How stupid is this?

[Philips - QK]

Dear rnmboon,

Regarding the OGG support, I have sent you a PM. Kindly check your inbox.

Kind regards,
Philips Moderation Team

[stbn]

Dear rnmboon,

Regarding the OGG support, I have sent you a PM. Kindly check your inbox.

Kind regards,
Philips Moderation Team

May I ask what is so Top secret about the OGG support that you do not want to tell openly? I am also missing this feature which was advertised when I bought the device.

[Philips - QK]

Hi stbn,

There is no big secret here. It's just we have to get the approval and get some data from the users, we take this offline.
I will send you a PM on this also.

With thanks & regards,
Philips Moderation Team