TuneIn Net-TV app does not start audio streaming

[jvalburg]

Dear forum-members,

Since two days, the NetTv TuneIn app does niet stream anymore on my HTS9520 home cinema set.
All other apps do work.

Does anyone recognizde the app-problem ?

Johan

[el_lama]

I've got the same problem with my new 7696 TV (with the latest FW 14.97). I can search for the station but not able to play stream. The yellow circle just spins and that's it. It does not matter what station I select (local, US ...).
The other app - tunein radio does work fine - but it just has got predefined stations. Seems I'm not alone with the problem as other guys having the same TV do not have it working as well.

[tjeerd]

With my homecinema HTS9221 I have the same problem with TuneIn. App will keep on trying to play, but never starts. All other apps work fine. Could somebody in the Philips team please fix this. Thanks. Tjeerd

[DerShortyy]

Hey Guys,
the best way to get the issue solved as quick as possible is to get in contact directly with TuneIn and inform them about the issues:
http://tunein.com/contact/

[el_lama]

Why should we contact TuneIn directly? They do not even list Philips as a supported device. Anyway I did contact them yesterday but have not received reply yet ...

[DerShortyy]

Why should we contact TuneIn directly? They do not even list Philips as a supported device. Anyway I did contact them yesterday but have not received reply yet ...

... because Philips only provides the plattform (NET TV). The App itself was developed by someone else, in this case TuneIn (or software developers hired by TuneIn).

[el_lama]

Man, I do not agree with you. What about someone else who has no idea what do do in case some widget stops working? There has to be internal process where an app goes through UAT (whatever you call testing) and then it gets published on Net TV platform. Obviously this has to go through Philips. And Philips is responsible for contacting someone @ TuneIn. And as you can see it affects not only TVs but other Net-capable devices. I do expect Philips to react on this ...

[Toengel]

Hi,

Philips cannot test every 5 minutes if all apps are working correctly.

So, if you have a problem, mark the app in your NetTV home and press the blue button to send feedback describing your problem.

Toengel@Alex

[el_lama]

Well ... it's been 5 days. And I do own the TV just for those 5 days. Guys, seems you are missing my point ... or my expectations were too high before buying the TV. When at home I'll do what you suggest ...

[Philips - Mark]

Currently the TuneIn App fails on all devices.
We have contacted TuneIn to have it repaired.
We are also waiting for the solution.

[el_lama]

Mark, thanks!

[fsloth]

Still the TV firmware may not be too good. If you play in the browser on the computer, it plays just fine. For about a year ago there was problems with this app too, also only on the TV's. What about making the firmware better, so it can handle the apps like the computer. VMA-support could be added by the same time, all other devices (simple netradios) can manage these streams.

[elpicard]

Same problem here, in Argentina. TV model 7606

[el_lama]

Would rather have vTuner application. This works far better than Tune.in ...

[elpicard]

Would rather have vTuner application. This works far better than Tune.in ...

Where I can find it? I've search in Net but nothing shows up....

thanks!