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  1. #1
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    GOgear vibe SA4VBE08KN/12, flac not recognised by songbird / cant read flac tags

    I bought this player yesterday.
    Firmware is 1.5 (used device manager 1.2 to update)
    Songbird version 2.6.1

    I can drag and drop flac files onto the player via exporer, but the player will not read the tags and all albums and artists are "unknown".

    If I try to use songbird to transfer the files Songbird will convert them to mp3 (I don't want this). Songbird cannot see flac files on the gogear, they do not appear under the device Music menu in songbird.

    If I check device information for the gogear in Songbird, flac is not listed as a media type.

    Ultimately I don't care how the flac files get onto the device, but I want the device to read the tags.

  2. #2
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    Philips - Katerina's Avatar
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    Hello kfs!

    Welcome to our forum, I hope you find all the information you are looking for here.

    Looking through the manual the file formats that are supported by the player are only MP3 and WMA and that is why it doesn’t recognize the flac files you want to transfer. Even if you used drag and drop the player would not be able to play them that is not matter if you use songbird or not!

    Hope this has been useful, if there is anything more you are wondering about please do reach out to me.

    Regards,
    Philips - Katerina

  3. #3
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    Hi Katerina,

    The Manual seems to be out of date in this respect, though it is a general manual for several different models.

    The player does play flac (and wav) and is advertised as such. It is even written on the box. The flac files do play, it is like somebody simply forgot to include flac in the list of allowed/associated files.

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