TV restarts when shutting down the TV

[Philips]

...Philips, can you tell me if this problem is permanently solved in version 140.023 ? Because the release notes are missing.

Please see this post with an explanation on the availability of release notes.

[leutmaker]

I have installed the new software version (v 140.023) and also a reinstall of the ziggo channels.
Shutdown/reboot problem is solved (for now ....).

Now we have to wait for the next automatic Ziggo channel update (in two weeks) if the problem comes back. The mentioned reinstall of Ziggo channels is just a workaround for temporarly fixing the problem.

Philips, can you tell me if this problem is permanently solved in version 140.023 ? Because the release notes are missing.

Shutdown/reboot problem on 46pfl9705 is back after two weeks. New firmware 140.023 did not solve the problem. This was also a known problem with former software versions (140.011 and 75.60).

Philips please solve the problem.

[Erikrijnders]

Indeed, This morning I had the same problem again.
Ik havel Ziggo en CI+, software 140.023, 37PFL8605/H12 and my tv reboots again after shutting down (this morning for the first time since the update was installes two weeks ago). This with all the zapping problems makes me very mad! I bought an expensive tv 4 weeks ago that doesnot work at all. Philips please do something about the problems!

Zapping is awful, a lot of black screens instead of the channelpicture. Zapping from channel 1 to 2, the tv zaps but stays with channel1 (Example NED 1 HD to NED 2 HD, tv zaps ans hows NED 1 HD again.)

Philips, stick to your old slogan and make thing better instead of worse.

[leutmaker]

I reported seperated calls yesterday by the Philips servicedesk for the two mentioned (general) problems:

(1) ZAP-problem
(2) Shutdown/reboot problem

Now we have to wait when the problems will be solved by Philips technical support (i think it will be fixed in the next software update over xx weeks/months)

[Philips]

....Now we have to wait when the problems will be solved by Philips technical support (i think it will be fixed in the next software update over xx weeks/months)

Will be certainly xx weeks, not months! Probably next week already if approval tests are found positive
Keep a close eye on the Philips support web site....

[Erikrijnders]

We do... Another bug since the update: All analog channels are installed again when Ziggo comes with an digital channelupdate. There have been 5 updates, so my analog channels are 5 times in my list.

[Erikrijnders]

yesterday my tv starten itself again after i shut it down. After reinstalling all channels the bug was gone.

I think that the possiblilty to change the way channels are ordened is the cause of all problems. With CI+ all channels must keep their own numbers of Ziggo. With the Philips tv it is possible to change your digital channel list. When you place i.e. NET 5 on 5 instead of RTL5 en there is an update for RTL5 the update cannot me places beacause another channel is in that place. The update keeps going in circels.

The black screens when zapping are NOT gone as well as the problem with zapping from channel A to B, you keep channel A. So when is the next update planned!?

[Philips]

New software 140.25 available, check this: http://www.supportforum.philips.com/...s-(2010-models)!

Please upgrade your TV and start sharing your experiences here ....

[leutmaker]

With firmware 140.025 the shutdown/reboot problem seems to be solved.

We just have to wait for the next channel update if the problem is solved permanently .

[maasarts]

Why only an update for 8000 en 9000 models. I have the same problem with the 7000 serie? When is new firmware available for mu 32pfl7605h?

[Bikeman1972]

I'm also waiting for the new software. 40pfl7605. 2 months old and worked fine for 2 weeks.
Release the software also for the 7000-serie !