Your experiences with FW v0.89.0 for 4xx7 and 5xx7 series (2012 models)

[Toengel]

Hi Guys

Please share your experiences with this new SW version here in this topic. Channeling your input will make it easier for users to search and find relevant info.

Remarks

• Due to our global IT structure, there might be a delay in the uploading/synchronising of new SW releases (and their release notes). Please, have a little patience if you cannot immediately see the new files on our web pages and try 1 or 2 days later.
• After upgrading your TV (when the TV is running again!!!) it is advised to perform a "cold start": shut down TV, unplug the TV from the mains for a few minutes before starting again.

Release Notes:

• White dots appear onscreen while watching 3D movie from USB (Only applicable to 3D models)
• Picture is corrupted when you watch a video in [2D to 3D conversion] mode (Only applicable to 3D models)

Toengel@Alex

[corvo67]

I'm very happy today!
Withe dots are no more for me with 3d active!
So the fix work also on serie 4000 (I have 42PLF4307/H TV)
Many thanks.

[dm-]

still have problem with dvb-c. no image on specific transponder when waching from tv program list.
in manual search mode, picture from this transponder is exist.

[Rui]

Hi,

Can you "unstick" the v88 thread and stick this one?

Thanks,
Rui

[mistrzb]

I have a bug with remote control. Numeric buttons and some others stop working and there is no way to unblock. What is it?

[Tora]

using 46PFL5007K/12.
sometimes it doesn't recognize the hdmi devices and says No Video Signal. After trying for some time, it recognizes the digital reciever or media player (tried to 2 devices I use via hdmi)

[Philips - Benedickte]

using 46PFL5007K/12.
sometimes it doesn't recognize the hdmi devices and says No Video Signal. After trying for some time, it recognizes the digital reciever or media player (tried to 2 devices I use via hdmi)

Hi Tora.

First of all, welcome to the forums.

Could you please confirm what software you have installed on your TV?

Could you please explain a bit more when it comes to this issue?
Is the device connected with HDMI turned on when when it says No Video Signal?
About how long time does it take before it recognize the devices?
How often does this happen?

Best Regards
Benedickte

[Philips - Benedickte]

I have a bug with remote control. Numeric buttons and some others stop working and there is no way to unblock. What is it?

Hi mistrzb

Could you please try without your CI+ module?

Best Regards
Benedickte

[Tora]

Hi Tora.

First of all, welcome to the forums.

Could you please confirm what software you have installed on your TV?

Could you please explain a bit more when it comes to this issue?
Is the device connected with HDMI turned on when when it says No Video Signal?
About how long time does it take before it recognize the devices?
How often does this happen?

Best Regards
Benedickte

Software : 000.089.000.000 (2012-07-09)

Cable Set Top Box and a media player connected via HDMI. They were both on when I was experiencing this issue.

The devices have their last firmware installed and had those firmwares for a long time without a problem.

I "only" had this issue yesterday but happened many times and I turned on and off the devices many times to solve the problem.

HDMI cables are new and gold plated 1.3 and 1.4 certified (perfect condition).

I managed to get signal for STB when I launched the SMART TV from the menu. (From the Picture-in-picture channel preview in the SMART TV app).

I don't want to give false information. Maybe it was about my devices, not the TV. I guess I'll be waiting for the second occurance.

[johan81]

I have had the same issue with my LG BD570, when it boots up, it shows the boot screen, but when it is done booting (the BD player) it says "no signal". I assume that it is an incompatibility, for me it is not an issue yet, as this BD player is not intended for this TV (wanted to use it to calibrate the TV, in the end I used a Sony BD player which worked great on the same HDMI input and with the same HDMI lead).
So, it is pretty sure a compatibility issue.

This is with a 4007 model, but I assume compatibility is the same on all models with the same software.

[Jack37]

I bought a 46PFL5007H/12 with a 0.79.1.0 software release inside.

About 1 time every 5 power on, the remote control has no action on the TV
I have to unplug the TV and power it on to recover functionalities.

I have loaded the last 0.89.0.0 release hoping that releases since 0.79.1.0 would have solved this problem.
Nothing has changed.

For information, the only connections are:
- HDMI cable to a Dvico Tvix 6631
- Antenna

Best regards,
Jack37

[Tora]

I bought a 46PFL5007H/12 with a 0.79.1.0 software release inside.

About 1 time every 5 power on, the remote control has no action on the TV
I have to unplug the TV and power it on to recover functionalities.

I have loaded the last 0.89.0.0 release hoping that releases since 0.79.1.0 would have solved this problem.
Nothing has changed.

For information, the only connections are:
- HDMI cable to a Dvico Tvix 6631
- Antenna

Best regards,
Jack37

I had this issue when I launched the Internet app from the Smart TV and it crashed. After the crash, the remote and the hard buttons on the TV did not have any functions. I had to unplug the TV and wait for 10 seconds to use it with the remote.
software : 0.89

[Philips - Benedickte]

I bought a 46PFL5007H/12 with a 0.79.1.0 software release inside.

About 1 time every 5 power on, the remote control has no action on the TV
I have to unplug the TV and power it on to recover functionalities.

I have loaded the last 0.89.0.0 release hoping that releases since 0.79.1.0 would have solved this problem.
Nothing has changed.

For information, the only connections are:
- HDMI cable to a Dvico Tvix 6631
- Antenna

Best regards,
Jack37

Hi Jack37.

I would advise you to turn off HbbTV in the TV menu.
You can this this by :
1. Press house button ( menu button)
2. Select Setup-> TV settings -> Preferences -> HbbTV -> Off.

Best wishes
Benedickte

[Aurex]

I had this issue when I launched the Internet app from the Smart TV and it crashed. After the crash, the remote and the hard buttons on the TV did not have any functions. I had to unplug the TV and wait for 10 seconds to use it with the remote.
software : 0.89

Hello to you all!
Same issue here ... remote and hard buttons dead while surfing smart Tv . Had to power off for a while. Is very , very disappointing....TV is 42 pfl4307 . But hey ...is not core i5 , right ?

[user0815]

Shouting here is almost useless. You need to complain direct at Philips support or at the sales where you bought the TV.

This problem exists at my 5007K since I bought it with FW 0.78.
They have no solution as usual.