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  1. #1
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    Philips GoGEAR Muse SA4MUS08KF problems

    Hi
    I am on Windows 8.1 and Philips Songbird dont function very well, I installed it and connected my new Philips GoGEAR MP4 player SA4MUS08KF, i got message for firmware upgrade which i followed the instructions, but apparently it failed and my Philips GoGEAR MP4 player SA4MUS08KF could not be powered ON, so i had to repair the device Philips Songbird which formatted the mp3 player so i lost the music/video/pictures...that come with the mp3 player. Is there a way to redownload the files.

    Now i cant import music to mp3 player, when i follow the instructions How do I transfer audio and video files to my player using Philips Songbird? my Songbird just freeze, so have to open the task manager and shutdown, then Songbird do not work and do not start so i have to uninstall/reinstall and still the same problem, i also tried Troubleshoot compatibility to install in Vista compatibility, still the same problem.

    I can drag and drop videos/music, but when i play the music i dont see thumbnails? some of the videos do not show thumbnails also. How should i proceed?

    I am on Windows 8.1 64bits

    thanks

  2. #2
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    Dear ha14,

    Thank you for your post on the forum.

    You can run Songbird as an administrator, so I think this would help.

    Kind regards,
    Sarka

  3. #3
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    Hi
    Thanks for the reply, is it possible to redownload the photos/videos.musics that come with Philips GoGEAR Muse SA4MUS08KF because i had to repair Philips GoGEAR Muse SA4MUS08KF when first time the update firmware didnt go well;

    Also when i use songbird and try to import video as mp4 songbird dont see them? is mp4 incompatible if yes which video format are acceptable. When i drag and drop mp4 to Philips GoGEAR Muse SA4MUS08KF i get message to convert so it convert to WMV?

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