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    Question Spotify don't start on 7509

    Hi,

    I have bought a 55PFS7509/12, but most of the time the Spotify app is not working, not even starting. I have just got it to start twice in a month time...

    When trying to start the Spotify app, sound from the selected source disappear, but nothing more is happening. I have tried to upgrade the software, but I have the latest release I'm told. I've also tried to restart the TV, but still without any luck.

    Anyone else that has this problem? Can it be fixed?

    Kind regards,
    Johan

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    Hi Johan,

    you say that only sound does appear. What else, what do you see on the Screen?
    What Firmware Version is installed on the TV?
    In which Country do you live?

    Thank You
    Thomas
    Forum Mod

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