42PFL3007 "jams" Arvani Remote Control

**naberge** · 07-18-2012, 04:47 PM

Hi. I have a strange problem with my 42PFL3007 TV connected to ARVANI Soundbar. When I play WiMP songs from my CanalDigital Decoder (2850 ST), my TV starts to send IR-signals which "jams" my ARVANI Soundbar's remote control, it's not possible to adjust the volume while WiMP is active. I tried to move my soundbar so that it could not "see" the TV, and then it works as expected.

**naberge** · 07-19-2012, 08:43 AM

I have done some more investigations, and the problem seems to be that the screen makes some kind of infrared "noise" which interfere with other remote controls. When the EPG is displayed, even the Aircondition remote stops working.

**klauzser** · 07-20-2012, 03:16 AM

This is kinda weird. I guess the best thing would be the keep all remote controls while using the single one for your TV. But this issue should be fixed in some way.

**naberge** · 07-20-2012, 10:06 AM

Originally Posted by klauzser

This is kinda weird.

Yes, it is! In some way, the screen sends some kind of noise which blocks my other remote controls while certain static images (e.g EPG) are displayed.

**Philips - Benedickte** · 07-26-2012, 11:26 AM

Originally Posted by naberge

Yes, it is! In some way, the screen sends some kind of noise which blocks my other remote controls while certain static images (e.g EPG) are displayed.

Hi naberge.

I would advise you to contact your local customer service.

Best regards
Benedickte

Topic: 42PFL3007 "jams" Arvani Remote Control

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